Manager Case Management (RN or MSW)

Deaconess Health System • Evansville, IN

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About The Position

Deaconess Health System is seeking a Manager of Case Management to oversee the case management department and support the delivery of high-quality patient care. The manager oversees daily operations, develops and implements policies and procedures in accordance with organizational standards and regulations, and hires, trains, and supervises case management staff.

The role works collaboratively across departments and with healthcare providers, community organizations, and insurance companies to improve patient outcomes and achieve organizational goals. It also involves monitoring case management data, identifying opportunities to improve efficiency and effectiveness, ensuring regulatory compliance, maintaining external relationships, and leading or participating in interdisciplinary meetings to discuss cases and develop care plans.

The position is scheduled Monday through Friday for 40 hours per week.

Requirements

• Bachelor’s degree in nursing or master’s degree in social work.
• At least five years of relevant hospital experience is required; the posting describes this experience as recommended.
• Current RN license or social work licensure in the applicable state.
• Certification in Case Management, or a plan to obtain it within two years of the hire date.

Nice To Haves

• At least three years of relevant case management supervisory experience is preferred.

Responsibilities

• Oversee the daily operations of the case management department and ensure efficient and effective service delivery.
• Develop and implement case management policies and procedures in accordance with organizational standards and regulations.
• Hire, train, and supervise case managers, providing guidance and support.
• Collaborate with other departments on strategies to improve patient outcomes and achieve organizational goals.
• Monitor and analyze case management data, identify areas for improvement, and implement solutions.
• Ensure compliance with applicable laws, regulations, and standards related to case management services.
• Serve as a liaison between the department and healthcare providers, community organizations, and insurance companies.
• Develop and maintain relationships with external stakeholders to improve the quality of care and resources available to patients.
• Lead and participate in interdisciplinary meetings to discuss patient cases and develop care plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager