Manager, Care Program Strategy and Operations
About The Position
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Oak Street Health®, a part of CVS Health, helps older adults stay healthier and live fuller lives through our 230 centers across 27 states. Our value-based care model helps us consistently deliver better patient experiences and outcomes, and population health is the engine of our clinical and economic model; it’s how we deliver high-quality, cost-effective care to patients who need it most. As a Manager, Care Strategy and Operations, you will play a critical role in supporting our Oak Street Health patients, providers and business by owning the strategy and execution for two of our highest-priority clinical initiatives. You’ll lead a small team while working at the intersection of our central functions (“Treehouse”) and field-based clinical operations — translating program design into consistent, measurable delivery across Oak Street centers nationwide.
Requirements
- 5+ years in healthcare strategy, consulting, population health, consulting, or clinical operations.
- Bachelor's degree required.
- Demonstrated ability to launch pilots and scale initiatives across a distributed, national footprint
- Strong project management skills across complex, multi-stakeholder environments
- Experience managing or mentoring others, with a collaborative leadership style
- Comfortable synthesizing data to build compelling business cases and influence senior stakeholders
- Thrives in ambiguous, high-growth environments; change-oriented without losing rigor
- Bachelor’s degree required
Responsibilities
- Manage the programs. Lead strategy, execution, and continuous improvement for our Diabetes and Hypertension programs. Evaluate how they interact with broader Oak Street initiatives to drive clinical and economic results.
- Build and scale. Manage the full lifecycle of clinical interventions — from pilot design and launch through proof of concept and national scale.
- Lead a team. Manage and develop 1–3 direct reports, building capacity while maintaining accountability for program outcomes.
- Drive cross-functional alignment. Partner with clinical, operational, and regional leaders to build business cases and move initiatives forward without formal authority over those teams.
- Ensure field execution. Collaborate with regional teams to translate central strategy into consistent clinical and operational practice at the center level.
- Track what matters. Monitor and communicate key metrics — quality measures, utilization, and financial impact — and use data to drive program decisions.
Benefits
- Mission-focused career impacting change and measurably improving health outcomes for medicare patients
- Paid vacation, sick time, and investment/retirement 401K match options
- Health insurance, vision, and dental benefits
- Opportunities for leadership development and continuing education stipends
- New centers and flexible work environments
- Opportunities for high levels of responsibility and rapid advancement
- medical, dental, and vision coverage
- paid time off
- retirement savings options
- wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
