Manager, Business Transformation Strategy & Portfolio Governance

BC Ferries•Delta, BC

1d•CA$125,400 - CA$156,800•Hybrid

About The Position

BC Ferries is undergoing a significant, multi-year transformation of its technology and work processes to enhance customer and employee experiences while maintaining safe, reliable, and affordable service. This role is for a forward-thinking leader excited by innovation and the possibilities of modern platforms, advanced analytics, and artificial intelligence. The ideal candidate thrives in complex, large-scale environments, drives enterprise-wide transformation, and operates at the intersection of business strategy and technology delivery. This is an opportunity to play a meaningful role in shaping the future of coastal transportation with significant challenges and lasting impact.

Requirements

Bachelor's Degree in Business, Finance, Information Systems, Engineering, or related discipline.
10+ years of experience across portfolio management, strategy, or PMO/TMO leadership with significant exposure to capital planning and enterprise budgeting; including track record building intake/governance from the ground up.
Experience developing executive level reports and Board packs and driving cross-functional prioritisation in a regulated, asset-intensive or public-service context.
Comfortable operating at the intersection of strategy, architecture, finance, and delivery, with a pragmatic approach to proportional controls.

Nice To Haves

MBA or relevant master’s degree is an asset.
Professional credentials preferred: PPM/PMI/ CBAP or equivalent, SAFe LPM/Lean Portfolio.
Familiarity with ITIL is an asset.

Responsibilities

Provide strategic leadership across enterprise IT portfolio planning, including a rolling 12-year capital refresh.
Oversee annual and in-year fiscal planning for capital and operating budgets.
Manage the centralized intake of enterprise IT initiatives.
Ensure disciplined portfolio investment management aligned with organizational priorities.
Lead portfolio execution governance, owning the IT intake workflow.
Guide PPM funding release decisions in partnership with Finance.
Shape the organization’s IT governance framework, including KPIs and performance measures.
Deliver executive-level reporting, including forecasting, Class A reporting packages, KPI scorecards, and Board-ready updates.
Lead a small team of analysts.
Act as a key enterprise partner working closely with business units to develop strong, value-driven business cases that align with BC Ferries’ strategic priorities and operational constraints.
Advance a structured, capability-driven approach to transformation, linking business challenges to measurable outcomes and long-term value.
Lead the 12-year capital refresh plan for core platforms and assets, integrating lifecycle timing, obsolescence risk, and sustainability considerations.
Orchestrate annual and in-year quarterly fiscal planning (capex/opex) for IT, aligning to enterprise strategy, business-architecture roadmaps, and regulatory obligations.
Maintain portfolio level investments and scenario analyses with recommendations on trade-offs that maximise ROI, resilience across people, technology, and governance priorities.
Design and implement the enterprise IT intake process for all new initiatives including triage, sizing, dependency checks, architecture fit, benefits framing, and business readiness.
Chair the intake/PPM working forum - drive funding releases working with Finance based on stage-gate evidence, risk appetite, and benefits defined.
Work with Executive Director, Business Transformation, Portfolio Leaders and Transformation Management Office on the IT governance framework (roles, artefacts, cadences, KPIs), ensuring proportional standards and consistent controls across programs and projects.
Partner with business unit stakeholders to shape value-focused funding cases, embedding outcome metrics, cost and schedule delivery, change readiness, and benefits ownership.
Coordinate IT department-level requests and resource allocations, resolving cross-portfolio conflicts through data-driven prioritisation and capacity views.
Ensure enterprise business cases traceability to strategy and capability uplifts as defined.
Build an integrated reporting backbone which could include monthly portfolio forecasts (cost, schedule, benefits), KPI scorecards, risk and capacity heatmaps, and Class A executive packs, Board-level materials.
Maintain live dashboards (e.g., Power BI) with clear data lineage - standardise definitions for status, risk, benefits, and financials to support project-based decisions.
Publish performance management insights and actions by running quarterly portfolio reviews to re-balance investments as appropriate.
Lead, coach, and develop 2–3 Analysts and others as required to establish career paths and a culture of transparency, curiosity, and disciplined execution.
Champion integrated planning with Architecture, Finance, and PPM Delivery functions - embed continuous learning and project lifecycle.