Business Strategy Advisor, Transformation Enablement

Federal Express Corporation•Memphis, TN

2d•$7,094 - $15,607•Remote

About The Position

The Business Strategy Advisor plays a critical role in developing and executing transformation enablement strategies for the FedEx Data & Technology (D&T) organization. Serving as a guide for Organizational Change Management, Culture, Employee Experience, and Leadership Development within a technology environment, this role supports strategy articulation, embeds change practices, and mobilizes leaders to execute within a complex, enterprise-level digital transformation. The successful candidate will foster strong stakeholder relationships from key internal and external partners and ensure our team members and leaders have clear line of sight to Data & Technology’s strategic direction and what connection and behaviors are needed to achieve our future state and business objectives.

Requirements

Five (5) years related work experience focused on Change Management and Communications, specifically enablement in strategy development, planning, and support of a technology organization.
Experience enabling transformational change management methodologies, focusing on embedding "lifestyle shifts" within a technology environment.
Bachelor’s Degree in a quantitative business field or closely related technical specialized field of study.
Six (6) years related work experience.
Work experience in functions focused on strategy development, competitive, customer, and industry analysis, market research, analysis of product performance, and support of corporate development/strategic value assessment activities.
Experience of supporting strategic assessments that are transformational in nature.
Demonstrated business acumen including understanding the impact of technology trends on business.
Strong communication and presentation skills, problem structuring and problem-solving skills.
Strong quantitative and analytical skills, including experience in databases, business intelligence (BI) tools, MS Office products and data modeling.
Strong human relations skills.

Nice To Haves

Leadership Alignment: Must display remarkable ease championing leadership conversations and forums, helping to align leaders on a shared vision critical to strategic execution and measurable outcomes.
Vision Translation: Experience working closely with leadership to translate their vision into effective strategic narratives, particularly the emotional case for change that turns understanding into belief and belief into action.
Program Management: Provide operational program management for change implementation, sequencing culture activities, and managing dependencies across workstreams.
Navigating Ambiguity: Demonstrated ability to successfully lead teams or projects through high ambiguity, driving a framework for delegation and accountability within a multi-year Digital Transformation.
Inspiring Communication: Strong communication and presentation skills, with a proven ability to develop clear, memorable, and inspiring vision statements aligned to the transformation intent.
Cross-Functional Collaboration: Proven ability to build relationships across the core pillars of Digital Transformation.
Business Acumen: Deep understanding of the impact of technology trends, such as AI enablement at scale and technology modernization.
Organizational change management certification (CCMP, Prosci, etc.) is preferred.
A related Master’s Degree equals two (2) years’ experience.

Responsibilities

Drive Transformational Change: Lead forward-thinking change management strategies that drive cultural alignment, positive mindset shifts, and enthusiastic stakeholder adoption in support of long-term organizational transformation.
Enable Change Governance: Support governance decision-making around change priorities, manage alignment across forums, and translate leadership decisions into operationalized change narratives.
Track & Measure Adoption: Define and operationalize change adoption metrics, leader engagement dashboards, and transformation outcome tracking to provide leadership visibility into change effectiveness and course corrections.
Shape the Narrative: Support change management methodologies to identify key strategic issues, using data sources to build a cohesive transformation narrative and a clear vision statement for Digital Transformation.
Advise & Influence Strategy: Evaluate strategic objectives, formulate direction, and influence decision-making based on business trends, data analytics, and strategic frameworks.
Culture Mobilization: Understand our enterprise culture values and map our digital transformation change journey to a more detailed and targeted change and culture plan supporting all levels of Data & Technology.
Drive Leadership and Manager Alignment: Conduct leadership action planning to turn our leaders into change agents, who understand and communicate the need for change.
Plans, organizes, and develops analyses / assessments grounded in deep understanding of the business, industry and market trends, consumer behavior, customer segments, and competitive strategy.
Predicts changes in the current market and summarizes insights from proprietary and third-party data and information to create distinctive insights.
Develops and implements business analyses, manages business case development, and business-at-risk assessments.
Develops strategic frameworks and manages processes to build business scenarios.
Provides a point of view on key strategic issues across major dimensions of the business – competitive activity, operations, customer segments, technology, etc.
Manages ongoing discussions with peer partners in other internal work groups including peers in international regions on identified priorities supported with clear fact-based recommendations.
Participates in cross-functional meetings and provides insight/guidance to peers/managers/directors in partner teams.
Interfaces with areas across the enterprise to discuss changes impacted by strategic recommendations.
Perform other duties as assigned.