Transformation Strategy Lead

Guardian Life Insurance•Boston, MA

5d•$152,290 - $250,195•Hybrid

About The Position

The Transformation Strategy Lead is a key leadership role responsible for driving operational transformation across Group Benefits. This role focuses on assessing and improving end-to-end processes, enhancing operational efficiency, and advancing modernization through process redesign, automation, and AI enablement. This individual will leverage our customer journeys to assess current workflows, identify opportunities to optimize the way we work in support of our customers, and lead the design and execution of transformational changes across the Group Business.

Requirements

7+ years of experience in management consulting, transformation, or business strategy within the Insurance Industry, preferably Group
Experience leading large-scale operational transformation initiatives
Strong background in process redesign and workflow optimization
Exposure to automation, AI, or digital transformation initiatives
Strong analytical, communication, and stakeholder management skills
Must be legally authorized to work in the United States, without the need for employer sponsorship.

Responsibilities

Lead end to end transformation initiatives across the Group Benefits business
Evaluate end-to-end workflows to identify process gaps, inefficiencies, and automation opportunities
Design and implement future-state operating models leveraging process redesign, workflow orchestration, and automation
Develop business cases, transformation roadmaps, and implementation plans
Partner cross-functionally with business functions, technology, and drive execution and ensure adoption of new processes and operating models
Support development of governance frameworks, playbooks, and change management strategies
Deliver executive-ready presentations and updates tied to transformation progress and impact