Manager, Business & Project Analyst

CVS Health • New York, MA

2d • $66,330 - $145,860

About The Position

As a Manager within Pharmacy Services Finance Intelligence (FI), you will lead complex, strategic initiatives from intake through implementation. You will partner with business and technology leaders to define requirements, shape solutions, manage delivery, and drive measurable business outcomes. Managers are expected to independently navigate ambiguity, influence senior stakeholders, and serve as trusted advisors while mentoring team members and advancing delivery best practices.

Requirements

• 5+ years of experience in Business Analysis, Project/Program Management, Product Management, Process Improvement, or related disciplines.
• Experience leading complex, cross-functional business and technology initiatives.
• Strong business analysis, facilitation, stakeholder management, and communication skills.
• Experience developing business requirements, process flows, and related documentation.
• Ability to independently manage multiple initiatives and competing priorities.
• Experience with Agile, Waterfall, or hybrid methodologies and tools such as Jira or Confluence.
• Bachelor's degree or equivalent professional experience.

Nice To Haves

• Experience in PBM, Healthcare, Finance, Revenue Cycle, or Insurance.
• Experience partnering with Analytics, Data Engineering, BI, or Software Development teams.
• Experience mentoring analysts or project delivery professionals.
• Relevant certifications such as Lean Six Sigma, CBAP, PMP, PMI-PBA, or CSM.

Responsibilities

• Translate complex business needs and processes into clear, development-ready Business Requirements Documents (BRDs).
• Lead cross-functional initiatives from intake through implementation.
• Manage scope, risks, dependencies, priorities, and stakeholder expectations.
• Facilitate business decisions and identify risks and process improvement opportunities.
• Provide executive-ready updates on key decisions, risks, and outcomes.
• Build trusted relationships with senior business and technical leaders.
• Develop strong knowledge of assigned business areas and provide consultative guidance.
• Promote accountability, transparency, and predictable delivery.
• Mentor and support onboarding of team members.
• Conduct peer reviews of BRDs and key deliverables.
• Share best practices and promote continuous improvement across the team.

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility
• Eligible for a CVS Health bonus, commission or short-term incentive program in addition to base pay

What This Job Offers

• Job Type: Full-time
• Career Level: Manager