Manager - Business Platform Product

The Canada Life Assurance Company • Toronto, ON

2d • CA$90,900 - CA$151,500 • Hybrid

About The Position

We’re seeking a Manager – Business Platform Product to join the Process & Platform Excellence team supporting IntelliQ, our Canada Life application for Intelligent Intake & Workflow (IIW) and Automation. This team will lead the deployment of one or more large-scale applications of IDP, Workflow, and Automation partnering with business stakeholders and technology teams to deliver transformative capabilities and exceptional experiences for employees, advisors, clients and members.

Requirements

• Experience in product management and platform strategy and solutions, ideally in enterprise platforms and applications
• Strong business analysis skills: ability to elicit, validate, document and elaborate requirements for applications and platforms
• Customer-first mindset with a passion for intuitive, inclusive experiences
• Proven ability to lead cross-functional teams and foster collaboration in dynamic environments
• Comfort with agile delivery: backlog management, sprint planning, and iterative development
• Analytical and problem-solving skills with attention to detail and a focus on outcomes
• Excellent communication and storytelling skills for both technical and executive audiences
• Experience with enterprise platforms (e.g., Appian or PEGA) and integration considerations
• Growth mindset: embraces experimentation, learning, and continuous improvement

Nice To Haves

• Knowledge and experience working with IDP, OCR and workflow applications is an asset

Responsibilities

• Drive delivery of IntelliQ solutions aligned with business goals, customer needs, and technical feasibility
• Translate business needs into actionable requirements, features and epics, define BRD/PRD’s, write user stories, functional specs and collaborate with technology for non-functional specifications and acceptance criteria
• Champion customer and employee experience: ensure usability, accessibility, and measurable impacts are achieved
• Collaborate cross-functionally with other product teams, engineering, analytics, and other business teams to deliver seamless and effective solutions
• Guide the product lifecycle from ideation through delivery, testing and optimization, applying agile methodologies and iterative delivery
• Integrate data and insights into decision-making: leverage data and analytics, usability testing, and feedback loops
• Facilitate stakeholder alignment: communicate vision, progress, and results clearly to sponsors, executives and teams
• Support operational readiness: coordinate release planning, training, documentation, and multi-squad delivery for impacted stakeholders
• Serve as a team lead by guiding, mentoring, and supporting team members to enable their success
• Occasionally support deployment validation outside of regular business hours
• Support and maintain delivery roadmap focused on outcomes and business values
• Measure success through KPIs and business impact, validating decisions with data

Benefits

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security: Company-matching pension plan, share ownership program and additional investment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed