Manager, Business Operations

Qualcomm • San Diego, CA

11d • $128,100 - $192,100 • Onsite

About The Position

The North America Regional Business Operations Manager serves as a strategic partner and primary operations partner to regional Sales & Business Development teams across Automotive, Connectivity, Broadband & Networking (CBN) & Operators, and Space. The role enables pipeline and revenue growth while executing strategic initiatives, driving operational excellence, improving processes, and providing insights for strategic decisions. It also leads North America opex and headcount planning, aligning resources with regional priorities and growth targets.

This is an office-based position in San Diego, California, subject to the company’s onsite work policy. It is U.S.-based and is not eligible for visa sponsorship.

Requirements

• Bachelor's degree in Business Administration, Engineering, Finance, Marketing, or a related field and 7 or more years of business operations or related experience; or an associate's degree in one of these fields and 9 or more years of business operations or related experience.
• Completed relevant advanced degrees may substitute for up to two years of work experience: a master's degree substitutes for one year and a doctorate for two years.

Nice To Haves

• Bachelor’s degree in Business or a related field.
• MBA.
• 7 or more years of experience in Sales Operations, Business Operations, Finance, or related functions; technology or semiconductor experience is preferred.
• Experience with opex budgeting, headcount planning, or financial planning and analysis.
• Strong analytical skills and proficiency in Excel, SharePoint, data visualization tools such as Tableau, and AI productivity tools such as Copilot.
• Detail-oriented, with experience turning large data sets into actionable analysis and recommendations.
• Excellent communication and stakeholder management skills.
• Ability to thrive in a fast-paced, global environment with complex dynamics.
• Experience with CRM systems, including Salesforce.
• Experience with sales incentive planning.
• Knowledge of semiconductor sales cycles and design-win processes.
• Familiarity with automotive, wireless operator, broadband and networking, or satellite and space ecosystems.
• Experience with event or tradeshow planning.
• Experience working with global teams and managing regional operational priorities.

Responsibilities

• Lead annual planning for Automotive, CBN & Operators, and Space, including pipeline goals, design-win targets, revenue plans, and sales incentive plan alignment; collaborate with Finance and business units to set annual objectives.
• Report forecast changes and variances against plan, and lead monthly reviews with regional sales leaders to identify risks and opportunities.
• Support pipeline management by ensuring design-win opportunities are properly recorded and updated, and lead pipeline reviews with the Sales team.
• Analyze sales performance, design-win trends, and market-share data to provide actionable insights.
• Build and maintain dashboards and reports to help sales teams and leadership track KPIs and identify opportunities and risks.
• Provide financial reporting, develop strategic narratives and executive-ready materials, and support internal executive and regional business reviews.
• Provide market analysis and insights for automotive, connectivity, operator, and space ecosystems.
• Help plan events, tradeshows, and customer engagements, including logistics, attendee targets and lists, and internal briefing materials.
• Address ad hoc requests from business units.
• Own annual and quarterly North America opex planning, including budget development, spend tracking, and variance analysis with Finance.
• Lead regional headcount planning, including requisition tracking, hiring prioritization, and alignment of resources with strategic priorities and growth targets.
• Maintain current organizational and resource models and provide leadership with regular views of headcount, open roles, and opex use.
• Support regional AI initiatives and identify and implement process improvements, including in opportunity registration, pipeline management, and forecast reporting.
• Train and support sales teams on operational processes and best practices.
• Drive adoption and improvement of internal dashboards and CRM processes, including Salesforce, Tableau, and internally created AI tools.

Benefits

• Competitive annual discretionary bonus program; employees on sales-incentive plans are not eligible for the annual bonus.
• Opportunity for annual RSU grants.
• Competitive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager