Manager Business Development

Hilton • McLean, VA

11d • $65,000 - $95,000 • Remote

About The Position

The location for this position is virtual/remote within the U.S. Exceptional Hospitality Starts with You This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience. As a Manager, Business Development, you will support the team responsible for providing a differentiated selling platform for Hilton's diverse portfolio of brands by being relentlessly motivated to grow market share. On the Business Development team reporting to the Assistant Managing Director, you will identify and qualify organizations to partner with Hilton Worldwide Sales and serve enterprise and brand needs. What you'll do during a typical day: Directly responsible for soliciting, qualifying, and generating new business. Identify, research, and analyze unmanaged and prospect accounts. Spot the potential for growth, estimate the size of the opportunity and growth potential, and help guide personalized conversations with prospective clients – for both group and transient business on behalf of the Hilton enterprise (not specific hotels). Demonstrate a solid knowledge of group business across a variety of segments\: corporate, association, intermediary, sports, and leisure group markets. Demonstrate a solid knowledge of group business, sourcing tools, and group business terminology. Demonstrate a general understanding of negotiating business travel sales contracts with corporate accounts, a general understanding of the RFP Process, with business travel sales terminology, and business travel sales reporting. Drive impact through the utilization of AI and targeted initiatives. Utilize Salesforce to manage customer connections and results. Document sales activity through sales-opportunity reports and call reports. Represent Hilton at tradeshows and industry events to meet with unmanaged accounts and generate new business opportunities. How you'll collaborate with others: Clients – you will actively engage to connect with decision makers and qualify potential Hilton Worldwide Sales (HWS) coverage for Group, Transient and/or Leisure. Colleagues - you will be dedicated to a "One-Team" commercial culture while living the Heart of Hilton. Establish relationships with your Hilton Worldwide Sales peers, your customers, and your hotel partners to qualify opportunities, host discovery calls to qualify unmanaged accounts, and implement solutions. Deliverables you'll take ownership of: Build and maintain an active pipeline and qualifying accounts that deliver contracted Group revenue and Transient committed revenue from accounts that meet HWS established revenue thresholds. Support our sales customers & hotels in the sales process, industry visibility and education, and participation in Hilton meetings & conferences. Own cold calling, follow-up on leads and unresponsive customers, and lead with grace when facing rejection or turning down customers.

Requirements

• Five (5) years of professional experience
• Three (3) years of hotel group sales or operations experience
• In-depth knowledge of the hospitality industry preferably property level or above property level experience
• Travel 10% of the time

Nice To Haves

• One (1) year of experience in a hotel of 500+ rooms
• BA/BS Bachelor's Degree
• Experience using Salesforce and Delphi
• Business Travel (transient) Sales experience
• Experience utilizing AI tools to simplify workstreams or enhancing prospecting

Responsibilities

• Directly responsible for soliciting, qualifying, and generating new business.
• Identify, research, and analyze unmanaged and prospect accounts.
• Spot the potential for growth, estimate the size of the opportunity and growth potential, and help guide personalized conversations with prospective clients – for both group and transient business on behalf of the Hilton enterprise (not specific hotels).
• Demonstrate a solid knowledge of group business across a variety of segments: corporate, association, intermediary, sports, and leisure group markets.
• Demonstrate a solid knowledge of group business, sourcing tools, and group business terminology.
• Demonstrate a general understanding of negotiating business travel sales contracts with corporate accounts, a general understanding of the RFP Process, with business travel sales terminology, and business travel sales reporting.
• Drive impact through the utilization of AI and targeted initiatives.
• Utilize Salesforce to manage customer connections and results.
• Document sales activity through sales-opportunity reports and call reports.
• Represent Hilton at tradeshows and industry events to meet with unmanaged accounts and generate new business opportunities.
• Build and maintain an active pipeline and qualifying accounts that deliver contracted Group revenue and Transient committed revenue from accounts that meet HWS established revenue thresholds.
• Support our sales customers & hotels in the sales process, industry visibility and education, and participation in Hilton meetings & conferences.
• Own cold calling, follow-up on leads and unresponsive customers, and lead with grace when facing rejection or turning down customers.

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what's next

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees