Manager, Business Analyst - Tax Transformation

Deloitte • Tampa, FL

124d • $116,175 - $237,375 • Hybrid

About The Position

The Manager, Business Analyst – Tax Transformation supports the global execution of Deloitte’s tax strategy by helping reimagine how the organization engages with clients, delivers services, operates, and creates value through digital technology. The role involves understanding business needs, models, trends, and the transformation vision, then identifying changes needed across organizational structure, business functions, skills, processes, and technology. The manager coordinates with technical architects and delivery teams to discover solution options, align proposals to business goals, and define impacts and risks.

The position is part of Deloitte Tax LLP’s Tax Transformation Office (TTO), which designs, develops, and deploys enterprise technology, tools, and standard processes to support tax service delivery. The TTO works on process and tool development and implementation, including training development, engagement management, tool design, and implementation. Its professionals bring backgrounds in tax, technology development, change management, Six Sigma, and project management.

The role requires a hybrid work model, with US Tax professionals co-locating in person 2–3 days per week, and travel averaging up to 20%. Compensation is estimated at $116,175–$237,375, with possible eligibility for a discretionary annual incentive program. Limited immigration sponsorship may be available.

Requirements

• Bachelor’s degree in computer science, information technology, engineering, or a related field.
• At least 5 years of experience leading technical delivery teams and conducting product development using software development methodologies such as Agile and Scaled Agile.
• Ability to elicit, analyze, document, and validate business requirements, process flows, user stories, and acceptance criteria.
• Ability to connect business goals, operating models, processes, and technology solutions to identify opportunities and support informed recommendations.
• Demonstrated experience working with and influencing as part of a team.
• Ability to work effectively with Product Owners, architects, developers, tax professionals, subject matter experts, and delivery teams.
• Ability to perform job responsibilities under a hybrid work model requiring US Tax professionals to co-locate in person 2–3 days per week.
• Ability to travel up to 20% on average, based on work and clients served.
• One active accreditation: Licensed CPA in the state of practice/primary office if eligible to sit for the CPA; if not CPA eligible, one of Licensed Attorney, Enrolled Agent, CBAP® (Certified Business Analysis Professional), Certified SAFe® Product Owner/Product Manager, Certified Scrum Product Owner (CSPO), Project Management Professional (PMP), Six Sigma Green or Black Belt, or Alteryx Designer Advanced Certification.
• Ability to translate between business and technology, explaining needs, technical concepts, emerging technologies, and solution options in audience-appropriate language.
• Ability to build productive relationships with Product Owners, architects, delivery teams, subject matter experts, and business leaders.
• Ability to lead discovery discussions, workshops, and working sessions, build consensus, and influence decisions across teams.
• Ability to connect business objectives to practical solutions, assess impacts and risks, and identify opportunities for AI and automation.

Nice To Haves

• Excellent analytical and problem-solving skills.
• Strong verbal and written communication, listening, interpersonal, and facilitation skills.
• Ability to interact effectively with professionals at all levels and communicate recommendations.
• Motivated, resourceful, and dependable.
• Well organized, with the ability to multitask and prioritize multiple ongoing projects.
• Ability to respond quickly to high-priority deadlines with little lead time and adapt to changes in direction.

Responsibilities

• Use business goals and objectives to help Product Owners develop a product roadmap.
• Perform business analysis tasks and/or coordinate tasks across the Service Delivery Transformation program.
• Identify solution options that meet business needs and coordinate with delivery teams to determine the best solution approach.
• Assist Product Owners in defining release scope, including benefits and risks during discovery.
• Develop supporting artifacts, including requirements, solution options, recommendations, and business flows, as needed.
• Identify connections with other organizational initiatives that are in place, underway, or planned.
• Work with architects and delivery teams to ensure functionality meets enterprise needs and aligns with the overall vision.
• Keep the business informed about emerging trends, practices, and technologies and their potential contributions to business outcomes and strategies.
• Identify and champion innovation initiatives that support business strategy.
• Develop and maintain productive, collaborative relationships with Product Owners and subject matter experts across the organization to support Service Delivery Transformation.
• Explore and assess applications of AI, machine learning, and automation to streamline tax processes, generate data-driven insights, and create value for clients.

Benefits

• Possible eligibility to participate in a discretionary annual incentive program, subject to the program rules and applicable factors.
• Broad range of employee benefits; specific benefits are not detailed in the posting.
• Professional development opportunities, including on-the-job learning, formal development programs, leadership opportunities, mentorship, and opportunities to build skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager