Manager, Billing & Imaging

AIT Worldwide Logistics, Inc.•Itasca, IL

6d•$91,710 - $137,570

About The Position

The Manager, Billing & Imaging for Truckload Solutions, will be responsible for executing and overseeing the full billing and imaging lifecycle. Ensures accurate, timely, and compliant invoicing and documentation while maintaining strong administrative controls. This role leads a small team while working closely with Operations, Finance, Corporate Accounting, Sales, Customer Support, and IT. Manages sensitive billing data, financial information, and confidential customer documentation, ensuring controlled distribution and high standards of data integrity.

Requirements

Bachelor's Degree in accounting or finance (required)
3+ years transportation, logistics, or freight billing (preferred)
Work experience with billing and reconciliation
McLeod TMS, imaging systems, and billing automation tools.
Microsoft Excel proficiency (PivotTables, basic-to-moderate formulas such as VLOOKUP/XLOOKUP, SUMIF(S), data sorting/filtering, and report formatting).
Must have excellent analytical, organizational, and communication skills.
Knowledge of billing workflows, administrative controls, and documentation requirements
Ability to operate as a hands-on working manager in a small but growing department.
Ability to build and maintain billing/financial reports and distribute sensitive data with discretion and accuracy.
Must have work experience managing others

Responsibilities

Lead the full billing cycle to ensure accurate, timely, and compliant invoicing.
Monitor queues, aging, exceptions, and customer-specific requirements to prevent delays and revenue leakage.
Resolve disputes and discrepancies with AR, Finance, and Operations while tracking key billing KPIs.
Prepare, validate, and distribute billing, revenue, and profitability reports.
Analyze trends to identify risks, workflow gaps, and improvement opportunities.
Analyze profit margins and identify trends affecting financial performance.
Maintain tariff structures and rating data within McLeod.
Ensure accurate setup and compliance of customer and vendor contracts.
Enforce compliance with customer requirements, internal controls, and regulatory standards.
Oversee secure handling and storage of sensitive financial and customer data.
Oversee document imaging to ensure accurate capture, indexing, and storage of load documents.
Maintain quality standards aligned with customer requirements and manage imaging queues for billing readiness.
Develop and enforce SOPs while supporting system enhancements and automation.
Resolve vendor AP issues related to billing or documentation discrepancies.
Partner with Procurement, Operations, and Finance to ensure accurate reconciliations and timely payments.
Provide direction, coaching, and workflow oversight to a growing billing and imaging team.
Partner across Accounting, Operations, Sales, and IT to ensure aligned, efficient processes.
Serve as SME for billing, imaging, and administrative workflows, supporting onboarding and training.
Performs other duties as assigned
Complies with all policies and standards