Manager, Basic Needs Program (Grant-Funded)

Coast Community College District•Huntington Beach, CA

2d•Onsite

About The Position

The Manager, Basic Needs Program plans, organizes, supervises, and directs basic needs programs and services at Golden West College. The grant-funded position develops action plans and referrals to on- and off-campus resources and leads programs, trainings, and workshops for faculty, staff, and students to support student development and success through access to basic needs. Continuation of the position depends on grant funding. The manager is also responsible for writing grant proposals to secure basic needs resources. The role oversees services and resources addressing housing, food, transportation, health needs, and employment; coordinates the day-to-day operation of program areas and the college-wide food pantry; and works with campus departments, community organizations, businesses, and public agencies. The manager supervises assigned staff, monitors budgets and grant expenditures, maintains program records and resource directories, provides training, referrals, and case management, and collects and reports program data to identify service gaps. This is an on-campus, in-person, full-time, 12-month classified management position. Normal working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, but hours may vary and include nights or weekends to meet departmental needs. A bachelor’s degree in social work, sociology, education, or a related field and three years of relevant experience are typical requirements, or an equivalent combination of education and experience. A valid driver license is required. The position is based at Golden West College in Huntington Beach, California.

Requirements

Bachelor’s degree in social work, sociology, education, or a related field, and three years of progressively responsible experience in a community agency, community college, or other public educational setting addressing basic needs and coordinating resources; or three years of experience developing, implementing, and leading a program for vulnerable populations; or an equivalent combination of education and experience. Application of equivalency is required.
Demonstrated understanding of and responsiveness to racial, ethnic, disability, gender identity, sexual orientation, socioeconomic, academic, and cultural diversity within the community college student population, including students with different ability statuses, and how these factors relate to equity-minded practice.
Valid driver license.
Specialized knowledge of resources supporting basic needs.
Knowledge of student services policies, procedures, and practices in higher education.
Knowledge of community organizing and support building, interpersonal communication strategies, and basic management and leadership principles.
Experience and sensitivity regarding physical and psychological barriers affecting student success in higher education.
Knowledge and skills to implement diversity, equity, inclusion, and antiracism efforts in an educational setting.
Knowledge of basic needs program requirements, including screening and evaluation techniques for program eligibility and effectiveness.
Ability to prepare clear records and reports; interpret and apply college policies; develop procedures and guidelines; and evaluate program outcomes.
Ability to communicate effectively orally and in writing with a diverse student population and college community, including communicating with students in distress.
Ability to present to community organizations, students, private partners, and related groups.
Ability to use technology for communications, data, and reporting; oversee budgets and expenditures; supervise and lead staff; build effective relationships; and analyze situations and adopt effective solutions.

Responsibilities

Plan, organize, and manage basic needs programs; develop local and regional partnerships and ensure grant and partnership requirements and outcomes are met.
Oversee resources, programs, events, and services that support students’ housing, food, transportation, health, and employment needs.
Coordinate the day-to-day activities of Basic Needs Program areas and centers, collaborating with student support departments to connect students with services and technology resources.
Help develop and implement program goals, policies, procedures, standards, and processes.
Monitor program budgets and expenditures, recommend resource allocations, and ensure spending complies with grant terms, partnership agreements, and applicable policies and guidelines.
Select, train, supervise, and evaluate assigned staff; set staff goals and priorities and recommend personnel actions as appropriate.
Direct the college-wide food pantry, including guiding staff, volunteers, and student workers; oversee food ordering, pickup, receipt, stocking, and quality controls; and arrange emergency or supplemental food support outside pantry hours.
Plan and conduct orientations, workshops, class presentations, meetings, and other program activities; coordinate joint events and related arrangements with college, District, business, and community partners.
Maintain an up-to-date directory of crisis and long-term support resources, including health services, housing solutions, financial assistance, and community and government resources.
Represent the program on committees and related projects, expand partnerships, and support students in accessing public benefits for which they are eligible.
Provide training, information, assistance, referrals, and case management to students, staff, and the public; explain program applications and requirements; and prepare promotional and informational materials.
Collect and maintain narrative, statistical, and financial data; prepare reports and use outcomes to identify service gaps and coordinate solutions with internal and external partners.
Maintain program and student records and systems that protect confidential information.
Perform other related duties as assigned and comply with District policies and procedures, including the Code of Professional Ethics.