Manager, Aviation Maintenance and Operations

Port of Seattle•SeaTac, WA

1d•Hybrid

About The Position

Every role at the Port of Seattle is vital to our thriving community. We are a leader in moving people and cargo across the country and around the world. With facilities and property ranging in scope from a half-acre park to one of the largest airports and container terminals on the West Coast, we maximize the public assets in our portfolio with an eye toward best uses and environmental sustainability. Find out more here. Our vision is to create a Port that mirrors – throughout its breadth of operations and services and within its leadership – the diversity of our communities, instill principles of equity into its culture, and ensures a fair and intentional distribution of opportunities to expand economic development and quality of life for all in our region. Find out more about how our values RAISE us up and our commitment to equity. The Port of Seattle offers an extensive benefits package that rewards our staff for their valuable contributions towards the Port‘s mission. In addition to the summary below, benefit details for non-represented positions can be found on the Port of Seattle‘s website. If the position is represented by a union, please refer to the “Collective Bargaining Agreement” or contact the appropriate Union Representative for specific information related to benefits and eligibility.

Requirements

Four (4) years of experience in production/airline/airport operations, or maintenance
Two (2) years of supervisory/lead/mentor experience, including experience leading a project or process.
Committed to Equity – You will apply equity and exemplify shared values, behaviors, and practices in all aspects of the work.
Leader – You can provide vision and leadership for the department and organization, moving seamlessly from strategy to tactics and can effectively execute a plan. You can delegate responsibilities and motivate staff to complete tasks.
Interpersonal – You can effectively interact with a variety of clients, customers, and employees in a professional manner. You can develop and maintain effective working relationships to gain trust and establish credibility at all organizational levels.
Analytical – You are skilled in gathering, analyzing, and synthesizing complex data to inform strategy, negotiations, and process improvement. You can aggregate and analyze data in a way that is meaningful to business operations in a timely manner.
Critical Thinker – You exercise sound judgment and decision-making, using critical thinking and problem-solving skills to assess an issue and determine an optimal solution. You use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Valid Washington State Driver’s License, or the ability to obtain one, in order to operate vehicles within the Air Operations Area (AOA), including ramp and aircraft zones.
Washington State Residency Requirement – Employees must establish a residence in Washington state within 30 days of their first day of employment and must maintain a residence in Washington State during their employment with the Port of Seattle.
Pass a Transportation Security Administration (TSA) background check as well as a criminal history background check with the Federal Bureau of Investigation (FBI).
Obtain a Port of Seattle ID badge upon clearance.
Obtain a U.S. Customs and Border Patrol (CBP) Customs Seal within 30 days of hire.

Nice To Haves

Experience working within airport baggage operations or airline baggage systems.
Experience supervising represented and non‑represented employees.

Responsibilities

Oversee baggage operations and maintenance to ensure that airlines, vendors, contractors, project managers, airport operations, passengers, and other stakeholders interact with and use the baggage handling system as intended.
Ensure passengers’ baggage is properly inducted, transferred, screened, sorted, and delivered while minimizing interruptions to baggage handling system operations and conveyor maintenance.
Coach, mentor and train direct reports and provide continuous performance management and conduct performance evaluation.
Work with the leadership team to ensure that customer needs and requests related to mechanical operations are resolved in a timely manner with a high level of quality.
Ensure metrics are established and tracked to show the efficacy of current services provided, process improvements, and impact on overall customer experience and satisfaction.
Provide leadership and oversight related to contract negotiation, program evaluation, optimization, implementation, support, change management, incident management, and service-level manager.
Direct the operational management and service functions of the department to ensure a high level of quality and effective support is provided to internal customers.
Perform appropriate risk analysis and develop contingency plans for unexpected problems that can have a significant impact on the overall program.
Create and manage the department budget, forecast departmental needs, and design budgets aligned with company objectives and team goals.
Identify required overhead costs, track expenditures, make allocation decisions, and present annual budgets to Directors or executive leadership.
Ensure employee timekeeping records comply with all articles of the Collective Bargaining Agreement and resolve any perceived issues.
Coordinate onboarding activities for new employees, train leadership on the onboarding process, measure program effectiveness, and recommend improvements.
Manage ongoing small projects and develop project plans, defining scope, deliverables, and resources needed to meet project goals and deadlines.

Benefits

Healthcare – Medical, Dental, and Vision Care with options that work for you and your family.
Paid Vacation – Just about four weeks per year that increases with tenure to rest and rejuvenate.
Paid Sick Leave – At least one hour of sick leave for every 40 hours worked.
Holidays – More than ten days per year to celebrate with family and friends away from work.
Pension/Retirement Plans – A pension and additional savings plans to prepare for your future after the Port.
Getting to Work – From subsidized parking and a low-cost public transit card to alternative work arrangements giving you an opportunity to work hybrid.
Parental Leave – Six weeks of paid leave to spend with new additions to your immediate family.
Development – From tuition reimbursement, training, stretch assignments and internal internships, we support a learning culture.
Equity, Diversity, and Inclusion – The Port of Seattle values diversity as a source of innovation and strength. We are actively working across the organization to create a culture where all employees – regardless of race, gender, and other identities – succeed and reach their fullest potential.
Work-Life Balance – We provide the resources to help you create habits to be healthy and balanced.
Mission Driven – We are focused together in promoting economic opportunities and quality of life in the region by advancing trade, travel, commerce, and job creation in an equitable, accountable, and environmentally responsible manner.