Manager, Assistant

LCI Brand•Hurlburt Field, FL
•Onsite

About The Position

To assist in the responsibility of the overall Base Supply store operation. The Assistant Manager is responsible for all aspects of the daily operations of the store in the absence of the Store Manager, including, but not limited to, ordering, pricing, merchandising, inventory integrity, safety and cleanliness. They are also responsible, in conjunction with the Store Manager, for all aspects of the store’s inventory management programs including, but not limited to, ordering material, cycle counting, conducting an annual inventory, working negative lists, maintaining and updating Core assortment, price changes, ETS management and working all related reports. This role involves store organization and cleanliness, implementing corporate planograms and maintaining a creative visual appearance for end caps, displays, products of the month and seasonal specials. The Assistant Manager is responsible for maintaining a high on-the-shelf in-stock position by directing subordinate staff when applicable, and for training and supporting subordinate staff to maximize store operations and customer satisfaction. They must maintain productive relationships with all corporate organizations and conduct and submit daily and weekly huddle meeting notes. This role is also responsible for time card submission and maintenance, and demonstrating continued improvements in specific retail goals including annual sales goals, stock turn, surplus, inventory reduction and inventory integrity goals. Effective communication, both verbally and in writing, with employees, contemporaries, and corporate management is essential. The Assistant Manager will assist in the preparation of annual reviews for manager approval and demonstrate superior customer service through recognition and personal interaction with customers and vendors. Oversight of ordering and receiving, working closely with the Receiving Coordinator and Customer Service Representative, as well as sales reconciliation, delivery coordination, visual merchandising, inventory integrity, personnel administration, and store cleanliness are key functions. The role may require the use of the disciplinary system to document and motivate underperforming subordinates when necessary. In the absence of the store manager, the Assistant Manager takes on all functions and responsibilities of a store manager and fills in as backup delivery driver when a driver is absent or a position is vacant. Other duties as assigned.

Requirements

  • Knowledge of warehouse operations and logistics or extensive retail management.
  • Knowledge of sales or marketing is required.
  • Experience managing subordinates is essential.
  • Forklift experience is a plus.
  • Current driver’s license in good standing.

Responsibilities

  • Supervise up to 15 personnel, some of whom could be legally blind or disabled.
  • Communicate with store manager, store employees, corporate staff, customers, and vendors.
  • Daily supervision by store manager with weekly goals and annual performance review.
  • Responsible for all aspects of the daily operations of the store in the absence of the Store Manager, including ordering, pricing, merchandising, inventory integrity, safety, and cleanliness.
  • Responsible in conjunction with the Store Manager for all aspects of the store’s inventory management programs including ordering material, cycle counting, conducting an annual inventory, working negative lists, maintaining and updating Core assortment, price changes, ETS management and working all related reports.
  • Ensure store organization and cleanliness.
  • Implement corporate planograms and maintain a creative visual appearance for end caps, displays, products of the month and seasonal specials.
  • Maintain 98% on the shelf in stock position by directing subordinate staff when applicable.
  • Train and support subordinate staff to maximize store operations and customer satisfaction.
  • Maintain productive relationships with all corporate organizations including Accounting, Payroll, Information Technology, Purchasing, Pricing, Manufacturing, Distribution, and E-Commerce.
  • Conduct and submit daily and weekly huddle meeting notes.
  • Responsible for time card submission and maintenance.
  • Demonstrate continued improvements in specific retail goals including annual sales goals, stock turn, surplus, inventory reduction and inventory integrity goals.
  • Communicate effectively both verbally and in writing, with employees, contemporaries, and corporate management.
  • Assist in the preparation of annual reviews for manager approval.
  • Demonstrate superior customer service, through recognition and personal interaction with customers and vendors.
  • Oversight of ordering and receiving, working closely with Receiving Coordinator and Customer Service Representative.
  • Manage sales reconciliation, delivery coordination, visual merchandising, inventory integrity, personnel administration, and store cleanliness.
  • Use of disciplinary system to document and motivate underperforming subordinates when necessary.
  • In the absence of the store manager, takes on all functions and responsibilities of a store manager.
  • Fills in as backup delivery driver when driver is absent or when a delivery driver position is vacant.
  • Perform other duties as assigned.

Benefits

  • Competitive salary and compensation
  • Basic Life Insurance at no cost to the employee
  • 401(k) with match and Surplus-Sharing Plans
  • Health, Dental, and Vision Insurance
  • Ten paid holidays annually
  • Paid Time Off (PTO)
  • On-site Health and Wellness program
  • Employee Assistance Program (EAP)
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