Manager - Asset Protection - Sarasota Pavilion Rack

Nordstrom•Sarasota, FL

1d•$51,500 - $83,500•Onsite

About The Position

The Manager of Asset Protection (AP) provides leadership in creating a safe, secure, and profitable environment within an assigned Nordstrom Rack store. As an individual contributor, the AP Manager protects employees and customers, prevents loss, and upholds Nordstrom’s core values and business strategy. The role partners closely with cross-functional store leadership to reduce shrink, support operational excellence, and foster a culture of safety and accountability. The AP Manager builds relationships with store leaders and serves as the subject matter expert on shrink and loss prevention. The manager oversees building security and safety, educates employees on emergency preparedness, documents AP incidents and cases, and uses data and reporting to identify trends and reduce operational losses. The role also supports company loss-prevention programs, investigates internal and external theft, partners with Regional Investigators and law enforcement, and conducts on-floor apprehensions as needed. The position requires schedule flexibility to meet business needs, including evenings and weekends. Pay is listed as $51,500–$83,500 annually, with offers dependent on location and job-related knowledge, skills, and experience. The role may be eligible for performance-based incentives or bonuses. Nordstrom offers benefits that may include medical, vision, dental, retirement, paid time away, life insurance, disability coverage, merchandise discounts, and EAP resources; eligibility varies.

Requirements

A valid security license is required for this role in Washington DC; Denver, Colorado; New York City, New York; St. Louis, Missouri; and Oregon.
Strong understanding of exception-based reporting tools and case management software.
Ability to develop and maintain productive relationships with employees and leaders at all levels.
Strong written and verbal communication skills, with the ability to communicate clearly and professionally.
Effective decision-making and problem-solving skills, especially in high-stress situations.
Strong organizational skills and ability to prioritize and manage competing demands in a fast-paced environment.
High level of ownership, accountability, and initiative.
Computer proficiency, including monitoring and surveillance technologies.
Flexibility to work a schedule that meets business needs, including evenings and weekends.

Nice To Haves

Proven experience in asset protection, security, investigations, or prior leadership experience.

Responsibilities

Build strong, trusting relationships with in-store leaders, including the Store Manager, Service Experience, Inventory Accuracy, and Human Resources teams, and serve as the subject matter expert on shrink and loss prevention.
Own building security and safety, educate the team on emergency preparedness, and support employees during safety-related incidents.
Accurately report and document AP incidents and cases in a timely manner.
Use data and reporting to identify trends, mitigate internal and external theft, and minimize operational losses.
Lead execution of company shrink-reduction strategies and loss-prevention programs, including identifying theft and dishonesty.
Partner with Regional Investigators to address internal and external theft, assist with case development, work with law enforcement, and conduct on-floor apprehensions as needed.
Use a data-driven approach to proactively identify risks, reduce loss, and maximize profitability.