Manager, Assessment & Psychometrics

Western Governors University•Salt Lake City, UT

7d•$104,000 - $187,200•Onsite

About The Position

The Manager, Assessment & Psychometrics provides leadership for the design, evaluation, and continuous improvement of assessments to ensure validity, reliability, fairness, and alignment with institutional goals. The role leads a team of assessment strategists and psychometricians and drives the development and implementation of assessment strategies that support student success and academic program integrity. The position partners with academic and institutional leaders to establish assessment performance metrics, ensure compliance with accreditation and regulatory standards, and provide actionable insights from assessment and psychometric data. It balances strategic vision with operational excellence to deliver high-quality, scalable, data-driven assessment solutions. This is a full-time, in-office position requiring five days per week in Salt Lake City, Utah. Occasional travel of up to 20% is required, including attendance at designated company summits, typically one to two per year, and potentially conferences, company locations, and other business-related events.

Requirements

Bachelor’s degree in Psychometrics, Educational Measurement, Educational Psychology, Assessment, or a related field.
Five years of experience in assessment development, psychometrics, educational measurement, learning science, learning design, or instructional design.
At least two years in a supervisory or team leadership role.
Proven track record managing both strategic and technical aspects of assessment design, validation, and evaluation.
Demonstrated leadership experience managing technical and strategic teams within assessment and psychometrics.
Strong expertise in assessment strategy, validity frameworks, and psychometric methods, including Item Response Theory (IRT), Classical Test Theory (CTT), equating, scaling, and Differential Item Functioning (DIF) analysis.
Ability to manage projects and teams in a complex, matrixed organization while navigating competing priorities.
Excellent data analysis and interpretation skills, including translating complex psychometric findings into clear, actionable recommendations.
Strong written and verbal communication skills and ability to present technical information to senior leadership, faculty, external partners, and other diverse audiences.
Experience applying assessment strategies within competency-based, online, or higher education environments.
Ability to coach and develop team members while fostering innovation, collaboration, and continuous improvement.
Strong judgment, problem-solving, and decision-making skills in a dynamic and evolving environment.
Knowledge of accreditation standards, accessibility requirements, and assessment best practices within higher education.

Nice To Haves

Experience working within competency-based, online, or large-scale assessment environments.
Demonstrated experience implementing innovative assessment models and technologies.
Demonstrated success stabilizing, structuring, and advancing complex or ambiguous initiatives.

Responsibilities

Lead and supervise assessment strategists and psychometricians, including hiring, onboarding, training, development, coaching, mentoring, and performance management.
Establish the vision, strategy, and goals for assessment quality, innovation, and psychometric rigor across academic programs.
Ensure assessments are valid, reliable, fair, and aligned with competency frameworks, accreditation standards, and institutional goals.
Oversee psychometric methods, including test design, calibration, equating, scaling, and statistical analysis of assessment data.
Partner with academic and institutional leaders to define program-level and institution-wide assessment success metrics.
Ensure assessment strategies, instruments, and policies comply with accreditation, regulatory, and professional standards.
Collaborate with curriculum, product, and faculty teams to align assessment strategies with program learning outcomes.
Use assessment data and psychometric evidence to identify trends, evaluate program effectiveness, and recommend improvements.
Provide reports, presentations, and recommendations to leadership based on assessment performance, validity studies, quality audits, and other relevant analyses.
Monitor project timelines, resources, and budgets to ensure deliverables are completed on time and within scope.
Foster continuous improvement by leveraging research, AI, and emerging technologies to advance assessment practices.
Perform other job-related duties as assigned.