Manager, Risk Assessment & Controls

Liberty Mutual•Boston, MA

About The Position

Global Risk Solutions (GRS) writes business in more than 20 countries, and this role helps ensure its controls are effective and can be demonstrated consistently. The Manager, Risk Assessment & Controls leads work to assure and strengthen the worldwide GRS control environment, including resolving audit findings, improving account reconciliations, building attestation programs, and auditing external program partners. The role partners with underwriting, claims, compliance, and finance leaders across North America, Latin America, Europe, and Asia Pacific, as well as external program partners, often representing Liberty Mutual. The role also uses generative AI to reduce mechanical work, such as reshaping data, comparing narratives, drafting initial analysis, and reviewing technical findings. It will help develop repeatable AI workflows for the broader team. The position includes coaching and developing team members, including across significant time-zone differences, and building their ability to make sound decisions independently.

Requirements

Master's degree or MBA; CPA.
At least 7 years of auditing and accounting experience.
At least 5 years of insurance industry experience.
Knowledge of financial accounting systems, business processes, and reporting tools.
Superior verbal and written communication skills.
Strong negotiation skills.
Project management skills.

Nice To Haves

Property and casualty insurance experience; experience in programs, reinsurance, or surety is a plus.
CPA, CIA, CPCU, or an advanced degree in accounting, finance, or business.
Prior people-leadership experience.

Responsibilities

Serve as GRS's point of connection with Global Internal Audit, moving findings, action plans, and closure evidence toward resolution and escalating issues when warranted by risk.
Support the external audit process by coordinating requests and resolving open items with the external auditor on time.
Strengthen the GRS controls framework, including account reconciliations and attestation coverage across entities, and apply the same rigor to business projects and initiatives.
Turn documentation issues, process gaps, and structural weaknesses into durable fixes.
Plan and lead controls audits of external program partners, test reported information against actual practices, and follow up to ensure remediation is completed.
Use generative AI to reshape data, draft initial analysis, and quickly review technical findings.
Build repeatable AI workflows that other team members can use.
Coach and develop team members, including across significant time-zone differences, to support independent, sound decision-making.