Manager Application Hosting
C.H. Robinson•Eden Prairie, MN
•Remote
About The Position
C.H. Robinson is seeking an experienced infrastructure engineering manager to lead its globally distributed Application Hosting team. The team delivers reliable, secure, scalable, and highly available hosting platforms supporting critical enterprise applications. The role combines people leadership, operational excellence, and hands-on technical expertise across Windows and Linux application hosting environments, IIS, routing technologies, load balancing, and middleware services. The manager will lead architectural discussions, troubleshoot complex production issues, act as an escalation point, and drive engineering excellence. The role is majority remote and requires periodic attendance at the Eden Prairie, Minnesota office.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent work experience.
- At least 5 years of infrastructure engineering or platform engineering experience.
- At least 2 years of people leadership experience leading technical teams.
- Extensive experience administering and supporting Windows Server environments.
- Strong experience with IIS administration and application hosting.
- Experience supporting Linux-based platforms and applications.
- Experience with routing, traffic management, and load balancing technologies.
- Demonstrated ability to lead technical troubleshooting and incident response efforts.
- Experience leading technical discussions, architecture reviews, and platform design decisions.
- Strong communication, stakeholder management, and leadership skills.
Nice To Haves
- Experience with F5 load balancers.
- Experience with Kong Gateway.
- Experience with Cloudflare services.
- Experience supporting middleware or enterprise application hosting platforms.
- Exposure to Kubernetes or containerized application platforms.
- Experience with infrastructure automation and operational tooling.
- Familiarity with ITIL or enterprise service management practices.
- Experience leading globally distributed teams.
- Experience managing platform roadmaps, vendor relationships, and operational budgets.
Responsibilities
- Lead, coach, and develop a globally distributed team of engineers and platform administrators.
- Manage team performance, delivery execution, career development, and employee engagement.
- Foster accountability, operational excellence, collaboration, and continuous improvement.
- Partner with leaders across Infrastructure, Engineering, Security, and Architecture teams.
- Support vendor relationships and service delivery management.
- Own the operational health, availability, performance, and scalability of enterprise application hosting platforms.
- Ensure stable and secure hosting environments for mission-critical applications.
- Lead incident management, including escalation, root cause analysis, and service restoration.
- Improve platform reliability through automation, standardization, and process improvement.
- Establish operational standards, controls, and best practices.
- Manage deployments, platform upgrades, and infrastructure changes.
- Serve as the technical leader and escalation point for the Application Hosting team.
- Lead technical troubleshooting and complex problem resolution.
- Facilitate architecture and design discussions related to application hosting platforms.
- Provide technical guidance and mentorship to engineers.
- Drive modernization and automation initiatives across hosting environments.
- Collaborate with engineering teams to improve platform performance, reliability, and supportability.
Benefits
- Three medical plans, including prescription drug coverage.
- Enhanced fertility benefits.
- Flexible Spending Accounts.
- Health Savings Account, including an employer contribution.
- Dental and vision coverage.
- Basic and supplemental life insurance.
- Short-term and long-term disability.
- Paid observed holidays.
- Two paid floating holidays for U.S. hourly employees.
- Flexible Time Off (FTO) for U.S. salaried employees, with no accruals or caps.
- Paid Time Off (PTO) for other employees in the U.S. and Canada.
- Paid parental leave.
- Paid time off to volunteer in the community.
- Charitable Giving Match Program.
- 401(k) with 6% company matching.
- Employee Stock Purchase Plan.
- Career development, networking, and team-building opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
