Manager, API & Data Sharing Platforms

ORION•Omaha, NE

1d•$83,076 - $127,179•Hybrid

About The Position

As Manager of the API Platform team, you will collaborate with Product by organizing and communicating customer feedback and demands to support prioritization. You will lead a team of Client Support Consultants, set standards for how Orion builds and exposes APIs, and ensure partners and clients can integrate securely, quickly, and reliably. Orion’s APIs connect thousands of advisors to portfolio data and the partners they rely on. The role is expected to be hybrid, with three or more days each week onsite at a listed office location. Candidates should be within commuting distance of an office. Work location may change based on business needs.

Requirements

Proven people leadership skills, including coaching, performance management, and team development.
Hands-on knowledge of designing and operating RESTful APIs at scale, with familiarity with GraphQL, webhooks, and event-driven integration patterns.
Experience with API gateways and management platforms, such as Azure API Management, Apigee, Kong, or AWS API Gateway.
Understanding of API security concepts, including OAuth 2.0, OpenID Connect (OIDC), JWT, mutual TLS (mTLS), rate limiting, and the OWASP API Security Top 10.
Experience with cloud environments such as Azure or AWS, continuous integration/continuous delivery (CI/CD), and infrastructure as code.
Ability to collaborate effectively with Product, Engineering, external partners, and internal stakeholders.
Strong written and verbal communication skills, including the ability to explain technical trade-offs to executive and nontechnical audiences.
Minimum of a high school diploma or equivalent required.
Minimum of 5 years of experience required.

Responsibilities

Lead, hire, coach, and develop a team of API Client Support Consultants, including conducting one-on-one meetings, performance reviews, and career development discussions.
Set and maintain standards for how Orion builds and exposes APIs to support secure, reliable integrations.
Collaborate with Product and Engineering on API technical capabilities and roadmap priorities, balancing partner requests with internal product needs.
Serve as the technical point of contact for strategic integration partners, including custodians, CRM providers, and financial planning vendors.
Gather, organize, and communicate customer feedback and demands to support product prioritization.
Track and report API adoption, usage, performance, and partner satisfaction to Engineering and business leadership.
Manage vendor tooling supporting the API gateway, developer portal, and observability.
Guide the team in helping clients and partners integrate with Orion APIs securely, quickly, and reliably.