Manager: Animal Care (18-Month Full-Time Contract)

Ottawa Humane Society•Ottawa, ON

8d•Onsite

About The Position

The Manager: Animal Care is a full-time, 18-month contract on-site leadership role overseeing the Ottawa Humane Society's shelter operations. This fast-paced position requires strong organizational skills and the ability to manage multiple priorities while maintaining productivity. The Manager ensures compliance with SOPs and policies, makes animal care and welfare decisions, and leads a large team of animal care staff. Job Purpose The Manager: Animal Care is responsible for the effective and efficient operation of the Ottawa Humane Society (OHS) kennels and related programs.

Requirements

Post-secondary school degree or diploma in a related field
A minimum of 3 years’ animal care management experience
A minimum of 3 years’ staff management experience
Significant knowledge and experience with animal health and welfare
Professional working proficiency in spoken and written English

Nice To Haves

Registered Veterinary Technician designation preferred

Responsibilities

Develop, implement, manage, monitor, and evaluate all aspects of kennel operations
Oversee the day-to-day operations of kennels including animal care attendant (ACA) and assistant technicians (AT) operations in kennels
Lead and manage all kennel staff: supervisors, ACAs, and ATs including orientation, training and development, and performance management
Determine short- and long-term tactics and strategies to achieve department and organizational strategic goals
Develop, implement, evaluate and ensure adherence to standard operating procedures within assigned functional areas
Develop, manage, and ensure adherence to department program budgets
Collaborate with all Operations teams and Community Services to meet organizational objectives
Manage and coordinate department resources
Be aware and make use of community resources
Develop and maintain excellent community partnerships with animal welfare organizations and OHS partners
Be thoroughly familiar with and ensure adherence to pertinent legislation, regulations, contracts, guidelines, OHS mission, policies, procedures, plans and collective agreement
Provide advice and assistance to other managers, directors, CEO, and OHS Board and committees as required
Prepare and deliver written and verbal presentations including media appearances
Maintain a comprehensive knowledge of best practices and trends in social, environmental and cultural issues relating to animal care and welfare and shelter best practices
Produce and maintain accurate reports, records, and files
Manage department administrative files and human resources documents and files
Participate in supervision, evaluation, training, and other meetings as required
Provide training, orientation and supervision for student, volunteer, and work placements as required
Hire, terminate and discipline staff in consultation with the Senior Manager: Operations and Director: People and Culture
Be familiar with and ensure compliance with all health and safety policies and procedures
Participate in the identification and evaluation of OHS program goals and objectives
Participate in professional development opportunities
Prepare and deliver written and verbal presentations including media appearances
Participate in public relations and promotional activities as required
May be required to assume some responsibilities of Senior Manager: Operations