Manager, AI Transformation

Clinton Health Access Initiative

2d

About The Position

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low- and middle-income countries. CHAI works with governments and the private sector to create and sustain high-quality health systems. Founded in 2002, CHAI has expanded its focus from HIV/AIDS to include infectious diseases like COVID-19, malaria, tuberculosis, and hepatitis, as well as non-communicable diseases such as cancer, diabetes, and hypertension. The organization also works to accelerate vaccine rollouts, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. CHAI invests in strengthening health systems through programs in human resources for health, digital health, and health financing, with a strategy focused on sustainable impact at scale, government leadership, national scalability, and global knowledge sharing. CHAI values its diverse team of enthusiastic individuals across 40 countries and is committed to providing equal employment opportunities and fostering diversity and inclusion.

This position, Manager, AI Transformation, is a hands-on, primarily technical role focused on designing, developing, and deploying bespoke AI tools to transform CHAI's operations. The role involves identifying impactful use cases, writing code, and building AI-powered solutions. A secondary focus includes supporting organization-wide AI transformation initiatives such as training and vendor management. The ideal candidate is a builder who thrives on developing and deploying AI solutions and understands the importance of embedding AI sustainably within an organization. Reporting to the Associate Director, AI Transformation, this role partners with CHAI teams to develop custom AI tools for general management and operational use cases where off-the-shelf solutions are insufficient. Collaboration with the Innovation team, which focuses on AI in global health programs, is also expected. The candidate should be an exceptional builder with strong organizational instincts, proficient in modern AI development tools, capable of rapid scoping and shipping, and possess the judgment to prioritize impactful projects. This position can be leveled at Manager or Senior Manager, with flexible base location within CHAI's operating geographies, subject to work authorization.

Requirements

• Bachelor’s degree or equivalent and at least 6 years of relevant professional experience, including substantial hands-on experience building and shipping software or AI-powered tools that others use.
• Practical fluency with software engineering tools and practices — version control (e.g., GitHub), automated testing, and code review.
• Hands-on experience with LLM APIs, AI development frameworks, and AI-native development environments (e.g., Claude Code or Cowork).
• Programming language proficiency (e.g., Python) is helpful, but not required.
• Deep, practical familiarity with modern AI tools – particularly large language models, RAG, and memory management – and a sophisticated understanding of their capabilities, limitations, and appropriate enterprise use cases.
• Track record of taking AI or software tools from concept through to production, including scoping, building, iterating, and deploying.
• Strong organizational instincts – the ability to understand what teams actually need, identify what is worth building, and partner effectively with non-technical stakeholders.
• Entrepreneurial mindset: comfortable with ambiguity, proactive in identifying opportunities, and motivated by shipping real things rather than perfecting plans.
• Genuine commitment to CHAI’s mission and the operating realities of a global health organization working in resource-constrained, cross-cultural contexts.

Nice To Haves

• Background in AI engineering, data science, or a related technical discipline.
• Experience building tools for enterprise workflows (HR, Finance, Legal, Operations, or similar).
• Familiarity with responsible AI principles and ethical considerations for deploying AI in complex or resource-constrained environments.
• Experience in global health, international development, or a comparable mission-driven sector.
• Experience working across geographically dispersed teams in multiple countries and time zones.

Responsibilities

• Partner with CHAI’s teams to identify, assess, and prioritize high-value AI use cases, maintaining a clear pipeline from idea to shipped tool, and align build priorities with the AI transformation strategy set by the Associate Director.
• Inform smart build-vs.-buy decisions: assess whether a use case is best addressed by an off-the-shelf tool, a light customization, or a bespoke build, and move quickly on whichever path is right.
• Design, build, and ship bespoke AI-powered tools in partnership with CHAI’s teams, with a focus on non-programmatic teams (e.g. HR, Finance, Legal & Compliance, IT, Operations, and others); work directly in code and AI-native development environments (e.g., Claude Code and Cowork).
• Collaborate with CHAI’s IT team on integration, maintenance, and scaling, ensuring that what gets shipped meets organizational standards for reliability and data governance; partner technically with CHAI’s Innovation team to share approaches and avoid duplication.
• Document what gets built – reusable components, prompt frameworks, implementation patterns – so each new project starts from a higher base; support broader AI adoption across CHAI through training and enablement efforts led by the Associate Director.
• Track shipped tool usage and impact, contribute to CHAI’s understanding of the evolving AI development landscape, and undertake other responsibilities as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager