AI Transformation Lead

Transact Campus•Atlanta, GA

About The Position

The AI Transformation Lead is a high-impact individual contributor and team leader reporting to the Chief Operating Officer. This role sits at the intersection of operational excellence, generative AI deployment, and structured program management, responsible for moving Illumia from a company that has access to AI tools to one that is genuinely transformed by them. This is a business transformation role: embed into functions, diagnose inefficiency, design AI-enabled workflows, and hold teams accountable to adoption. The AI Transformation Lead serves as the operational engine for Illumia’s organization-wide AI agenda.

Requirements

5+ years of experience in program or project management, management consulting, business operations, or a comparable role with direct accountability for cross-functional initiative delivery
Demonstrated experience working with or deploying generative AI tools in a business context — including prompt engineering, workflow automation, or AI-assisted process redesign
Proven ability to manage multiple concurrent initiatives across different functions with competing priorities and timelines
Strong communication and facilitation skills — able to run structured discovery sessions, present findings to senior leaders, and build credibility with functional teams
Comfort with ambiguity — able to scope and structure work in areas where the problem is not yet fully defined
High degree of personal accountability and follow-through — this role requires closing loops, not just opening them
Experience in a software company or tech-adjacent environment, particularly in a post-merger or high-growth context
Familiarity with enterprise software tools including ERP, CRM, and support platforms
PMP or equivalent project management certification, or comparable demonstrated experience

Nice To Haves

Experience building or scaling an AI adoption program or center of excellence
Background in change management or organizational design

Responsibilities

Own the end-to-end program management of AI transformation initiatives across all functions.
Work directly within functions — Sales, Marketing, Product, Engineering, Finance, HR, Customer Support, Services — to identify the highest-leverage AI applications and drive their deployment into daily workflows.
Drive Illumia’s AI adoption to 100%, ensuring that adoption translates into measurable efficiency gains.
Own AI governance decisions for Illumia’s AI deployments, drawing on Legal, IT Security, and functional leaders as needed to ensure deployments are secure, compliant, and fit for purpose.
Drive Real Adoption — Close the gap between access and transformation by being present in functions, removing barriers, and making AI use the default, not the exception.
Manage with Rigor — Bring project management discipline to every initiative: clear scope, defined timelines, named owners, and documented outcomes visible to the COO and functional leaders.
Identify where AI creates leverage within a function, design the workflow change that captures it, and measure whether it actually happened.
Develop AI fluency across the organization through coaching, documentation, and a culture where adoption is expected and supported.

Benefits

Flexible time off to include paid holidays and volunteer time
Robust health, dental, and vision insurance plans on your first day of employment
Comprehensive employee assistance program (EAP)
Employer-paid life insurance/AD&D/short-term and long-term disability insurance
Flexible spending account (FSA) or health savings account (HSA)
Matched 401(k)
Employee stock purchase plan

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume