Manager, Advanced Data Analytics and Insights
About The Position
As a Manager, Advanced Data Analytics in Fidelity’s Advanced Analytics and Customer Insights organization, you will use data to inform strategic decisions and transform customer experiences. You will help develop and lead data- and hypothesis-driven initiatives, synthesize and communicate insights, and apply a customer-first mindset, ownership, curiosity, and continuous learning to deliver results. The role involves creating and summarizing large structured and unstructured datasets, analyzing data and developing insights and reporting capabilities that support value-based prioritization, and applying deep statistical analysis to develop solutions and thought leadership across the Digital Transformation organization. The position is embedded in Fidelity’s Brokerage business unit and works with an agile, interdisciplinary team spanning analytics, engineering, data science, marketing, and product development to optimize and personalize the Fidelity experience. Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Onsite expectations vary by role and location and may evolve; this transition does not apply to fully remote roles. Fidelity will not provide immigration sponsorship for this position.
Requirements
- Bachelor’s degree required.
- At least 4 years of experience generating analytical insights to drive business actions.
- Experience with analytical tools and programming languages such as SQL, Python, and R.
- Experience designing and developing dashboards and reports using Tableau or Power BI.
- Experience using and querying big data technologies such as Snowflake and Athena.
- Ability to synthesize and clearly communicate insights.
- Customer-first mindset, ownership, curiosity, initiative, and commitment to continuous learning.
Nice To Haves
- Advanced degree.
- Experience leveraging AI, Generative AI, and automation tools to improve efficiency across the insight-generation process.
Responsibilities
- Create and summarize large structured and unstructured datasets.
- Collect and analyze data, develop insights, and build reporting capabilities to help organizational leaders make value-based prioritization decisions.
- Create solutions using deep statistical analysis and drive thought leadership across the Digital Transformation organization.
- Develop and lead data- and hypothesis-driven initiatives.
- Work across interdisciplinary teams to optimize and personalize the Fidelity experience.
- Clearly communicate insights and use data to inform strategic decisions and customer experiences.
Benefits
- Comprehensive health care coverage
- Emotional well-being support
- Retirement benefits
- Paid time off
- Parental leave
- Charitable giving employee match program
- Educational assistance, including student loan repayment and tuition reimbursement
- Learning resources for career development
- Bonus or other variable compensation, depending on the position and eligibility requirements
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What This Job Offers
Job Type
Full-time
Career Level
Manager
