Manager: Account Management

SYSPRO•,

6d•Hybrid

About The Position

Lead and develop the AMS Account Management team, driving new logo acquisition performance across the region. The role is accountable for team targets, pipeline health, sales execution discipline, and the coaching and development of Account Executives – creating a high-performance sales environment aligned to Syspro’s go-to-market strategy.

Requirements

Minimum 8 years in B2B enterprise software or ERP sales with at least 3 years in a sales management or team lead role; proven track record leading and developing quota-carrying sales teams in the AMS or similar market
Proven track record leading and developing high-performance B2B sales teams in an enterprise software or ERP environment
Strong pipeline management and forecasting discipline, with the ability to identify risk and opportunity across a multi-rep book of business
Commercial acumen – understands deal economics, discount governance, and the levers that drive profitable new logo growth
Coaching-led leadership style with the ability to develop sales talent through structured feedback, deal reviews, and skills-based development planning
Strong cross-functional collaboration skills – works effectively with Marketing, Pre-Sales, Partner Growth, and Professional Services to maximise team performance
Excellent executive communication and presence – able to represent the AMS team credibly to senior stakeholders and engage with key prospects at a strategic level

Nice To Haves

Degree in Business, Sales, or a related field; postgraduate qualification advantageous
Relevant sales leadership or management certifications
Experience managing both field and inside sales teams; exposure to channel-led or partner-assisted go-to-market motions in the AMS region

Responsibilities

Own and deliver the AMS new logo sales target, managing team performance against individual and collective quota attainment.
Lead, coach, and develop the Account Management team – including New Logo Account Executives and Inside Sales Account Executives – setting clear expectations and providing regular, structured performance feedback.
Oversee pipeline health across the team, ensuring sufficient volume, deal velocity, and forecast accuracy to reliably project new logo revenue for the AMS region.
Collaborate with the SVP: AMS Sales to translate regional strategy into executable territory plans, coverage models, and account prioritisation frameworks.
Coordinate with Pre-Sales, Marketing, Partner Growth, and Professional Services to align go-to-market activity and ensure Account Executives have the resources needed to close deals.
Monitor and enforce CRM data quality across the team, ensuring consistent pipeline management disciplines, deal hygiene standards, and forecasting practices.
Identify skill gaps, support individual development plans, and build a strong bench of sales talent capable of growing with the business.
Engage with key prospects and strategic deals as needed, providing senior sales support and deal coaching at critical pipeline stages.
Report on team performance, pipeline health, market trends, and competitive intelligence to the SVP: AMS Sales, providing actionable insight to inform regional strategy.