Manager, Account Management

Built Technologies • Nashville, NY

1d • Hybrid

About The Position

Built Technologies is transforming how capital moves through construction and real estate finance — one of the largest, most complex sectors in the economy. Our platform connects lenders, including many of the top U.S. banks, with the owners, developers, and general contractors they finance. When a draw is approved, a builder can pay subcontractors. When a compliance document clears, a project moves forward. The work we do here is not abstract — it has a direct and material impact on how capital flows and how real estate gets built. Built's sales organization is how we bring our platform to the banks, lenders, developers, and contractors who are transforming construction and real estate finance — and the Manager of Sales is accountable for the team and execution that drives new business revenue. In this role, you will lead a team of Account Managers, own quota and pipeline performance for your territory or segment, and build the coaching culture that develops top AM talent. You operate with significant autonomy within your function — sales leadership provides strategic direction while you determine how your team executes. Your ability to coach deals, develop sellers, and drive consistent performance directly impacts Built's growth trajectory.

Requirements

• 6–10+ years of enterprise sales experience, with 1–3+ years managing an AM team and a consistent track record of exceeding quota both individually and as a team leader.
• A skilled sales coach who genuinely enjoys developing talent — you have a track record of identifying AM strengths and gaps, providing actionable feedback, and growing sellers into top performers.
• Analytical and metrics-driven — you understand pipeline metrics, forecast accuracy, and sales math; you use data to manage performance, not just report it.
• Strong communication skills across your team, SDRs, solution engineers, and sales leadership — you lead with clarity, coach with specificity, and represent your team's performance credibly.
• A strategic thinker who can balance daily execution with longer-term team development and process improvement — you see both the deal and the system.
• Solid familiarity with construction finance, lending, or financial services — enough to coach AMs on customer conversations and credibly engage in senior-level deals when needed.

Responsibilities

• Lead a team of Account Managers — set clear performance expectations, run structured coaching sessions, and hold the team accountable to quota, activity, and pipeline targets.
• Own the P&L for your territory or segment — develop strategic sales plans that identify high-value prospects, build account strategies, and drive pipeline from initial outreach through close.
• Stay actively engaged in key deals — model consultative selling, negotiation, and executive relationship management; demonstrate the behaviors you expect from your team.
• Coach AMs on pipeline management, opportunity qualification, deal strategy, and customer engagement through regular one-on-ones, deal reviews, and field coaching.
• Manage forecast accuracy and pipeline health — analyze conversion rates, deal velocity, and stage progression to identify bottlenecks and surface risks to sales leadership early.
• Partner with SDRs and Sales Development to ensure strong pipeline handoffs and clear alignment on prospecting priorities for your territory.
• Collaborate with Account Managers and Customer Success to drive smooth post-sale transitions and ensure clients have a high-quality experience from close through onboarding.
• Contribute to sales enablement and process improvement — share field feedback and recommend enhancements to playbooks, tools, and qualification frameworks.
• Champion AI adoption across your team — set expectations for how technology is used to improve research, outreach quality, and deal management.

Benefits

• Competitive benefits including: uncapped vacation [US ONLY], medical, dental & vision insurance
• Robust compensation package, including equity in the form of stock options
• Learning Grant program to support ongoing professional development
• 401k with match and expedited vesting [US ONLY]

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed