Manager, Account Development

Curriculum Associates•Greensboro, NC

3d•Hybrid

About The Position

At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation’s K–8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day. As an Account Development Manager, you play a critical leadership role in driving and sustaining our capacity model through a high-performing Account Development Team dedicated to internal and external partnerships. The Manager’s primary responsibility is to lead, develop and support a team of 5-8 Account Development Specialists, fostering a culture of consultative excellence, continuous learning and results-driven performance. The daily work includes enabling and coaching Account Development team members with meaningful educator interactions, partnering with Regional Sales leadership to align team execution with territory goals, and collaborating across teams and departments to align processes and tactics to improve outcomes in designated territories.

Requirements

Proven ability to coach and develop professionals in a structured, feedback-rich environment
Strong consultative communication skills, including content and delivery of written and verbal communication, presenting in both in-person and in virtual environments
Data-driven approach to pipeline management with the ability to translate metrics into actionable coaching
Ability to build trust and psychological safety within a team while maintaining high standards and accountability
Effective at managing through ambiguity and prioritizing appropriately
Familiarity with K-12 education market dynamics, curriculum adoption cycles and school/district needs
Strong presentation and problem-solving skills; analytical capability
Proficient in all business systems utilized by Inside Sales, including Salesforce CRM, Microsoft Office Suite, Zoom, and AI-productivity tools.
Demonstrates integrity, ethical leadership, and a professional demeanor consistent with CA’s mission and values.
BA/BS Degree required (Education or Marketing/Business preferred)
5 or more years of relevant work experience in EdTech, Inside Sales, or K-12 education with demonstrated experience in a capacity model
2 or more years previous experience in a client-facing role, with 2+ years in Account Development, Team Lead or similar role preferred
Experience with Salesforce CRM and virtual sales environments required
Demonstrated integrity, ethical standards, and a professional demeanor.

Responsibilities

Lead, coach and develop a team of 5-8 individual contributors through regular observation, feedback, and upskilling for an educator-first approach in all external interactions.
Monitor team and individual performance against weekly, monthly, quarterly and annual sales and learning targets, identifying trends and proactively addressing areas for growth.
Support Account Development team members in managing and driving pipeline opportunities, providing guidance on prioritization, outreach strategies and stakeholder engagement.
Partner with Inside Sales and Field Sales Leadership and collaborate with adjacent teams such as Sales Operations, Marketing and Service to ensure alignment between team activity and organizational targets.
Conduct regular check-ins and team meetings that reinforce accountability, surface challenges, and celebrate wins.
Coordinate onboarding and ensure active participation in ongoing training to build product knowledge, consultative selling skills and familiarity with business systems across the team.
Build depth and breadth of expertise in the company’s products, the issues faced by teachers in the classroom, and the latest trends within your designated territories.
Contribute to territory sales plans, utilizing internal and external data to ensure that educator needs are thoroughly researched and addressed.
Model and reinforce CA’s values to create an environment of open interaction to assure affirmative employee morale and effective change management.
Continuously deepen knowledge of the K-12 education market, inside sales best practices, and leadership development to grow as a people manager and thought partner.