Retail - CStore MIT CSide

The Spinx Company•North Charleston, SC

31d

About The Position

The Management Trainee learns all aspects of convenience store and food and beverage operations under the direction of a supervising General Manager Trainer. Training covers day-to-day store operations, food operations, maintaining a safe environment, and recruiting, hiring, scheduling, training, and supervising employees. The trainee also learns to promote store profitability, maintain brand standards, execute marketing programs, control expenses and inventory, reduce shortages, and enforce company programs, policies, and procedures. The role directs store associates and secondary management personnel and is accountable for the store facility, its physical image, food quality, maintenance, equipment, safety, inventory, and cash and cash equivalents. The position requires 50 hours per week and availability for a variety of shifts, including nights, weekends, and holidays. Performance is evaluated against the responsibilities and their associated metrics.

Requirements

A four-year college or university degree, or at least two years of related retail management experience and/or training, or an equivalent combination of education and experience.
Ability to effectively present information to customers, associates, and management.
Ability to read, analyze, and interpret financial reports and legal documents, and respond to common inquiries or complaints.
Ability to speak, read, and write in English.
Ability to apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and interpret instructions provided in written, oral, diagram, or schedule form.
Valid in-state driver's license, required auto insurance, and an acceptable motor vehicle report.
Achieve and maintain National Registry Examination (NRE) certification within three examination attempts; failure to achieve certification after three attempts results in dissolution of the position.
Work 50 hours per week and be available for a variety of shifts, including nights, weekends, and holidays.
Meet the physical demands of the role, including regularly standing and walking; using hands and arms; talking and hearing; and lifting or moving up to 10 pounds regularly, 25 pounds occasionally, and 50 pounds occasionally.

Responsibilities

Complete NRE training and become certified.
Direct and coordinate staff to provide customer service; respond to customer requests, complaints, and inquiries.
Learn to maximize sales and profits, control store expenses, address shrinkage according to the Inventory Management Plan, and operate within established budgets.
Assist with coaching associates and secondary management personnel to ensure compliance with merchandising, pricing, food service, and administrative requirements.
Demonstrate knowledge of store functions, including point-of-sale equipment, reporting, food preparation, cleaning, and stocking.
Maintain accountability for the facility, physical image, food quality, maintenance, equipment, safe environment, inventory, cash, and cash equivalents.
Follow the Store Operations Communication Guideline.
Direct store associates and secondary management personnel; interview, hire, train, schedule, assign and direct work, appraise performance, reward and discipline employees, address complaints, resolve problems, and document as appropriate.
Perform duties safely and follow company safety policies and procedures.