About The Position

The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level program designed to prepare participants for a Store Management role in 18–24 months. After successful completion of the initial eight-week training, participants may progress into an Assistant Store Manager position. The typical schedule is 44 hours per week and may include evenings and/or weekends. Participants work with store management to oversee a million-dollar business and contribute to its development and strategy. The program covers store operations, customers, and internal strategy. Participants grow market share by selling to commercial users, including painting contractors, purchasing agents, and manufacturers. Training develops skills for a career in management and professional sales, including customer service, sales, marketing, finance, and operations. Participants also build community relationships and receive support through formal discussions about objectives and development. The role involves contact with customers, potentially including minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuables. Sherwin-Williams has determined that a criminal-history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

  • Be at least 18 years of age.
  • Be legally authorized to work in the country of employment without requiring employment visa sponsorship now or in the future.
  • Have a valid, unrestricted Driver’s License.
  • Have at least a bachelor’s degree by the start of the development program.
  • Be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds, and occasionally up to 70 pounds.

Nice To Haves

  • At least one year of experience in retail, sales, or customer service.
  • At least one year of experience in a leadership role, supervising others, or leading teams.
  • Previous experience in a team-oriented setting, including work, extracurricular activities, or military service.
  • Previous work experience selling paint and paint-related products.
  • Work experience using timekeeping and/or customer relationship management (CRM) systems.
  • Willingness to relocate for future job opportunities.
  • Ability to read, write, comprehend, and communicate in more than one language.
  • Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

  • Complete training consistent with the established program.
  • Support business strategies to increase sales and optimize profitability.
  • Ensure high levels of customer satisfaction through excellent service.
  • Build and maintain knowledge of products to provide effective customer recommendations.
  • Build positive relationships with wholesale and retail customers.
  • Complete store administration.
  • Ensure compliance with policies and procedures, including safety, loss prevention, and security.
  • Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays.
  • Support employee training, development, performance management, and corrective action.
  • Respond to and resolve customer and/or employee complaints.
  • Partner with the Store Manager to make outside sales calls and increase market share.

Benefits

  • A wide range of benefits, with offerings potentially including retirement, health care, well-being, and commute-related benefits; eligibility depends on the employee and role.
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