Management Analyst

Office of the Secretary of Transportation • Washington, DC

9d

About The Position

This position serves as a Management Analyst on the OST Resource Management Operations (RMO) team, providing office management and administrative operations support. The role supports budget and financial management, timekeeping, travel coordination, security, property management, personnel actions, and other administrative and operational functions. The analyst works closely with a senior-level Management Analyst and the OST RMO team to support the day-to-day management of assigned OST offices and ensure accurate records and timely completion of operational requirements.

The role includes serving as a Government Purchase Card (GPC) holder, using information systems for administrative tasks and reporting, supporting employee onboarding and departures, and managing time and attendance through the CASTLE system. The analyst also assists employees with the TRANServe transit-benefit application process and serves as an approving official for the program, reviewing quarterly reports for compliance. The ideal candidate is proactive, highly organized, analytical, and able to work in a fast-paced environment with shifting priorities while managing daily operations and evaluating program effectiveness.

Requirements

• Must be a U.S. citizen and eligible for consideration.
• Must meet the specialized experience or education qualifications for the requested grade and submit required documents by the announcement closing date.
• GS-11 experience qualification: at least one year of experience equivalent to GS-09, including managing office and administrative support functions with electronic timekeeping systems and property accountability records; coordinating travel and processing requests through an automated travel system while interpreting Federal travel regulations; and administering specialized transit-benefit or employee-assistance programs, including evaluating applications and reviewing utilization reports.
• GS-11 education qualification: three years of progressively higher-level graduate education leading to a Ph.D., or a Ph.D. or equivalent doctoral degree. A combination of higher-level graduate education and experience may also qualify.
• GS-12 experience qualification: at least one year of experience equivalent to GS-11, including evaluating the long-range effectiveness and productivity of administrative support activities, identifying systemic operational issues, and establishing criteria to optimize workflows; overseeing automated administrative systems, timekeeping policies, property tracking protocols, and onboarding workflows; and administering organization-wide compliance and employee-benefit programs, including formal approval, performance analysis, and compliance enforcement.
• Federal applicants must meet time-in-grade requirements: 52 weeks at the next lower grade in the competitive or excepted service in the executive branch, as applicable.
• Males born after December 31, 1959, must be registered for Selective Service.
• The position involves travel; the employee must retain and use a government contractor-issued travel card for official business only.
• A background security investigation is required, and appointment is subject to successful completion and favorable adjudication.
• Must complete a one-year probationary period unless already completed; continued employment requires written certification that it advances the public interest.
• Knowledge of administration and management, including planning, coordination, execution of business functions, resource allocation, and production.
• Ability to identify information needs; gather, organize, and maintain information; assess its importance and accuracy; and communicate it through various methods.
• Computer skills using computers, software applications, databases, and automated systems to accomplish work.
• Written communication skills, including writing clearly, concisely, and in an organized and convincing manner for the intended audience.
• Qualifying experience may include paid and unpaid experience, including volunteer work.

Responsibilities

• Coordinate and execute administrative processes with a senior-level Management Analyst; maintain accurate records and support day-to-day management of assigned OST offices.
• Stay informed about budget processes and funding, and manage office expenses and purchases.
• Serve as a Government Purchase Card (GPC) holder; make authorized purchases in accordance with applicable Federal, DOT, and GPC policies and procedures.
• Maintain purchase documentation, reconcile transactions, and ensure purchases are documented, approved, and completed on time.
• Use information systems to perform administrative and operational tasks, generate reports, track spending, monitor transactions, and maintain accurate records.
• Ensure information is entered, maintained, and reported accurately in accordance with policies, procedures, and internal controls.
• Coordinate onboarding of new employees and administrative requirements associated with employee departures.
• Manage and process office timekeeping and attendance in the CASTLE system in accordance with DOT guidelines, Federal policies, and procedures.
• Stay informed about timekeeping and attendance requirements; provide administrative support to employees and supervisors to ensure compliance.
• Ensure staff are trained to use CASTLE, inform them of timekeeping policies, and work directly with staff to resolve issues.
• Assist employees with the TRANServe application process, provide guidance on application requirements, resolve administrative issues, and support timely processing of transit-benefit requests.
• Serve as a TRANServe approving official and review quarterly transit-benefit reports to ensure staff compliance.
• For GS-11 experience qualification, manage office and administrative support functions, including electronic timekeeping and property accountability records; coordinate travel and process requests through an automated travel system; and administer specialized transit-benefit or employee-assistance programs.
• For GS-12 experience qualification, evaluate the long-range effectiveness and productivity of administrative support activities, identify systemic operational issues, and establish criteria to optimize office workflows.
• For GS-12 experience qualification, oversee automated administrative systems, time-and-attendance policies, physical-property tracking protocols, and personnel onboarding workflows across an organization.
• For GS-12 experience qualification, administer organization-wide compliance and employee-benefit programs, serve as a formal approving official, analyze performance data, and enforce compliance standards across business lines.

Benefits

• The job posting states that Federal employees and their families have access to a comprehensive benefits package, but does not specify individual benefit types.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Ph.D. or professional degree