Management Analyst/Senior Management Analyst (Training & Development Analyst)

Superior Court, County of Santa Clara • Santa Clara, CA

15h

About The Position

Under general supervision, the Management Analyst/Senior Management Analyst performs complex analytical and facilitation work to improve Court operations, administrative practices, and staff development programs. The position emphasizes training analysis and delivery, including assessing training needs, designing evaluation instruments, mapping organizational processes, facilitating group discussions and learning sessions, and collaborating across functions to develop training materials and presentations. The role also uses visual analytics tools and project management principles to turn complex data into clear, actionable administrative reports.

This is an alternately staffed position that may be filled at either the Management Analyst or Senior Management Analyst level. The Management Analyst is the full working level. The Senior Management Analyst performs highly complex analytical work requiring specialized expertise beyond the full working level and may plan, organize, or supervise lower-level staff within assigned divisions. The recruitment is for a regular full-time vacancy and an eligibility list for future regular full-time and limited-term roles. Limited-term appointments are for a set duration and may change at the Court's discretion.

Requirements

• Graduation from an accredited college with a bachelor's degree in Business, Public Administration, Finance, or a related field, and at least two years of experience providing program or administrative support to management that included planning, research, and analysis of complex issues.
• Additional work experience may substitute for a bachelor's degree when combined with an educational background demonstrating the required knowledge and abilities.
• Possession of a valid California driver's license.
• Submission to a background investigation upon conditional offer of employment.
• Knowledge of public and business administration principles, practices, and trends.
• Knowledge of one or more administrative or personnel management staff-service functions, such as budgeting, workload and staffing analysis, position classification and pay, recruitment and examination, or employee relations.
• Knowledge of basic governmental functions and organization and of applying statistical methods to management analysis.
• Knowledge of communication and interviewing techniques for gathering, evaluating, and transmitting information at all organizational levels.
• Ability to gather, interpret, analyze, evaluate, and present management analysis, including analysis of existing statutes and new or pending legislation.
• Ability to prepare regular monthly, quarterly, annual, and ad hoc Judicial Council and in-house statistical reports.
• Ability to draft persuasive written communications, including budget or grant funding requests and project evaluation reports.
• Ability to identify and evaluate concrete and abstract variables; persuade, justify, and project the consequences of decisions or recommendations; and plan and initiate implementation of recommendations.
• Ability to define problem areas, interact with personnel at all organizational levels, and function in stressful or confrontational situations.
• Ability to initiate, plan, and complete assignments with minimal supervision, using the technical skills required.

Responsibilities

• Conduct analytical studies and surveys of organizations, procedures, budgetary requirements, personnel management, and related management functions.
• Gather and analyze management information and prepare reports describing methodology, analysis, and recommendations on administrative, fiscal, organizational, personnel, and related issues.
• Interview and consult with departmental officials and employees, representatives of other organizations and groups, and members of the public to obtain or provide information.
• Review and analyze existing or proposed policies, procedures, systems, personnel matters, and other management activities; recommend changes and advise management about their actual or potential impact.
• Develop and analyze quantitative data for management control and evaluation.
• Prepare and present factual and statistical information and recommendations in written, graphic, and oral formats.
• Present study findings and recommendations to department and Court management, boards, and commissions as required.
• Serve as a departmental resource on questions within the area studied.
• Conduct or assist with studies requiring inter-agency coordination.
• Assess training needs, design evaluation instruments, and map organizational processes to improve performance.
• Facilitate group discussions and learning sessions and collaborate across functions to develop training materials and presentations.
• Use visual analytics tools and project management principles to translate complex data into actionable administrative reports.
• Perform other related duties as required.

Benefits

• Choice of health, dental, and vision plans.
• Membership in the California Public Employees Retirement System (CalPERS), as permitted by law.
• Life insurance.
• Paid holidays.
• Vacation leave.
• Sick leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level