Management Analyst IV

Texas Health & Human Services Commission•Austin, TX
•$7,417 - $8,333•Hybrid

About The Position

The Management Analyst IV performs highly advanced professional administrative and policy analysis, supporting continuous improvement through business-process analysis, improvement, prioritization, and project management. The position monitors budgetary projects and their schedules and performance metrics, troubleshoots issues, recommends resolutions, reviews policy changes and project concepts for operational impacts, and analyzes business requirements and procedures to identify improvements. It identifies challenges across the eligibility determination process and coordinates across functions to complete projects. The role uses CAPPS, Access, Excel, ABEST, USAS, PowerPoint, and Word, and works under the direction of the Budget Director with extensive latitude for initiative and independent judgment. The position reviews and develops management practices, procedures, and processes; coordinates activities with the budget department and other departments; tracks financial chartfield elements, agency profiles, and project performance; and leads workgroups to develop standardized practices and new budgetary projects. It oversees multiple projects, including legislative appropriations requests, fiscal notes, operating budgets, and mid-year budget work; evaluates performance; recommends corrective actions; and develops and presents training. It also evaluates processes and forms, consults with staff and management on improvements, interprets policies and regulations, and reviews proposed policies, legislation, and procedures for operational impact. The position is based in Austin and currently teleworks 50% onsite and 50% remotely. Applicants living outside Texas should apply only if willing to relocate.

Requirements

  • Knowledge of state and federal laws, regulations, and statutes relevant to business and management practices.
  • General knowledge of Department of State Health Services programs.
  • Knowledge of effective management principles, including organizing, coordinating, planning, scheduling, and implementing initiatives, policies, and procedures.
  • Knowledge of state accounting and budgetary procedures.
  • Written and oral communication skills, including experience giving presentations to varied audiences.
  • Skill using standard agency computer hardware and Microsoft Office Suite.
  • Skill using CAPPS, USAS, ABEST, and other governmental financial or human resources applications.
  • Ability to establish goals and objectives and plan and oversee organizational studies and workgroups.
  • Ability to review and evaluate processes, identify issues, and implement corrective action plans.
  • Ability to manage multiple tasks and flexibly prioritize work.
  • Ability to identify problems, develop and evaluate policies and procedures, and implement effective solutions.
  • Ability to develop clear and concise reports, forms, and assignments and make recommendations for agency-wide changes.
  • Ability to plan, assign, or supervise the work of others.
  • Ability to exercise sound judgment, evaluate agency functions and activities, and make independent decisions in accordance with established policies and procedures.
  • Ability to establish and maintain effective working relationships with external contacts, agency staff, and management across divisions.
  • Experience reviewing business or administrative operations, developing procedures, and identifying or implementing process improvements.
  • Experience coordinating multiple projects or assignments, setting schedules and priorities, monitoring progress, and resolving issues to meet deadlines.
  • Experience supporting budget development, financial analysis, or budget-related projects.
  • Experience using financial systems, spreadsheets, or databases to maintain, validate, analyze, and track financial or operational information.
  • Experience coordinating workgroups or cross-department assignments and preparing procedures, reports, training materials, or presentations for staff or management.
  • Experience interpreting policies, procedures, laws, or regulations and assessing their effects on business operations.
  • Must be legally authorized to work in the United States without sponsorship.

Nice To Haves

  • Experience with legislative appropriations requests, fiscal notes, operating budgets, or mid-year budget reviews.
  • Experience with CAPPS, USAS, Access, or comparable financial systems.

Responsibilities

  • Attend work on a regular and predictable schedule in accordance with agency leave policy and perform other duties as assigned.
  • Review and assess current and new management practices for daily operations, including developing procedures and processes to meet agency and customer needs.
  • Coordinate with the budget department and other integrated departments to support consistent training and efficient, effective procedures.
  • Use CAPPS, USAS, and Access to maintain, monitor, and track chartfield financial elements, agency profiles, and budgetary project performance standards.
  • Establish goals and objectives for standardized business practices across budgetary projects.
  • Lead workgroups, set schedules and priorities, develop processes, discuss project performance standards, and develop budgetary projects in support of agency and legislative requests.
  • Implement forms, processes, and customer service objectives, and gather assignment information from agency staff for upper management.
  • Schedule, prioritize, oversee, and lead multiple budgetary projects, including legislative appropriations requests, fiscal notes, operating budgets, and mid-year budget work.
  • Evaluate budgetary project performance and recommend corrective actions for identified issues or findings.
  • Develop, coordinate, and present training to agency staff to meet operational requirements.
  • Review staff assignment responses, monitor assignments for timely completion, communicate information, and guide staff on project implementation, procedures, reports, and requirements.
  • Continuously evaluate processes and forms to identify best practices and inefficiencies, and consult with staff and management across divisions on improvements.
  • Communicate with agency staff and management to share information, answer inquiries, resolve issues, and escalate cross-department concerns.
  • Maintain current knowledge of agency policies, procedures, and applicable state and federal rules, regulations, and statutes.
  • Participate in agency workgroups and advise the director on recommended procedure changes, workgroup functions, and changing business practices.
  • Review proposed policies, legislation, and procedures for effects on section operations.
  • Lead the development and implementation of new budgetary projects and convene workgroups or meetings with management, staff, and external customers to gather input and assess impacts.
  • Communicate concerns and issues to management and recommend resolutions.

Benefits

  • Insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS).
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