Management Analyst III

State of Delaware • Dover, DE

6d

About The Position

This is the third-level position directing management studies, analyzing data, evaluating options, and recommending alternatives across a diverse range of complex management and operational areas. The role evaluates services and operational practices, assesses compliance with goals and objectives, and develops recommendations to address problems and improve operations. The position may supervise administrative support and/or paraprofessional staff. Supervision is exercised over at least two or more merit full-time positions under the Merit Rules and includes planning, assigning, reviewing, evaluating, coaching, training, and recommending hiring, firing, and discipline.

Requirements

• Three years of experience conducting studies that evaluate operations, programs, services, policies, and procedures for efficiency, effectiveness, achievement of goals and objectives, and compliance with laws, rules, regulations, policies, and procedures.
• Three years of experience with descriptive statistics, such as mean, median, mode, or standard deviation.
• Three years of experience interpreting laws, rules, regulations, standards, policies, and procedures.
• Six months of experience designing studies, including determining study goals and objectives, information needed, data sources, sampling, and collection methods.
• Six months of experience making recommendations for continuing or changing operations, programs, services, policies, or procedures based on findings.
• Six months of experience writing narrative reports.
• Knowledge of inferential statistics, such as correlation, t-tests, f-tests, or analysis of variance.
• Applicants must be legally authorized to work in the United States.
• A satisfactory criminal background check is required as a condition of hire.
• Applicants must undergo pre-employment drug testing following a conditional offer.
• New hires must attend Statewide New Employee Orientation on their first day of employment.

Responsibilities

• Interview agency staff, observe work processes, and gather information about operational and managerial practices and procedures to evaluate services and determine compliance with goals and objectives.
• Review collected data and perform statistical analysis and interpretation relating to policies, procedures, organization, and managerial and operational practices; identify problems and may recommend corrective actions.
• Analyze gathered data and develop solutions or alternative methods of proceeding.
• Evaluate how effectively operations meet established goals and objectives.
• Provide technical assistance in understanding and developing management objectives and controls to resolve issues and concerns.
• Study relevant background material, including legislation, administrative orders, and regulations.
• Recommend and assist with implementing new techniques or procedures to improve operations, strengthen controls, and use resources effectively.
• Document study findings and prepare recommendations for implementing new systems, procedures, or organizational changes.
• May supervise administrative support and/or paraprofessional staff, including planning, assigning, reviewing, evaluating, coaching, training, and recommending hiring, firing, and discipline.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed