Management Analyst I (Real Time Crime Center - Police)

DeKalb County•Tucker, GA

5d•$46,520 - $74,898•Onsite

About The Position

This is an entry-level professional position within the Real Time Crime Center (RTCC) of the Police Department. Personnel assigned to the RTCC are responsible for monitoring, analyzing, and disseminating critical information to support field operations, investigations, and proactive public safety efforts. The role requires attention to detail, the ability to rapidly process and prioritize information, and proficiency in multiple law enforcement technology platforms. Duties include monitoring multiple information streams, reviewing automated alerts, providing real-time intelligence to first responders, identifying emerging public safety concerns, assisting investigative units, maintaining communication with other RTCCs, and documenting all significant activities.

Requirements

Bachelor’s degree in Business/Public Administration or a related field required.
Ability to gain experience and learn about operations.
Ability to conduct operational research, productivity analyses, and management studies.
Ability to compile and monitor administrative and statistical data.
Ability to research information, analyze data, and identify trends.
Ability to prepare or generate reports.
Ability to make recommendations for changes in policies and procedures.
Ability to perform tasks associated with the coordination or implementation of special projects.
Ability to participate in the planning, design, and evaluation of projects.
Ability to assist in defining project scope and recommend resource allocation.
Ability to provide research and analytical assistance.
Ability to participate in planning efforts at the local and regional level.
Ability to research pending legislation or other developments.
Ability to perform financial reviews and analyses.
Ability to compile and evaluate operational data and cost histories.
Ability to monitor and review billing activities, expenditures, and financial reports.
Ability to conduct detailed cost analysis.
Ability to make recommendations to improve cost and operational effectiveness.
Ability to participate in budget development.
Ability to respond to complaints and questions.
Ability to provide information, research problems, and initiate problem resolution.
Ability to participate in meetings, functions, and events.
Ability to keep supervisor apprised of activities.
Attention to detail.
Ability to rapidly process and prioritize information.
Proficiency in multiple law enforcement technology platforms.

Nice To Haves

Previous work experience is preferred.
Bachelor's degree in Criminal Justice or related field.
Proficiency in Microsoft Office programs to include Excel, Access or comparable program(s).

Responsibilities

Observes and performs the work of various positions in the department to gain experience and learn about operations.
Conducts operational research, productivity analyses, and management studies to learn about departmental operations, programs, and services.
Compiles and/or monitors administrative and statistical data pertaining to divisional operations.
Researches information pertinent to tasks or projects, analyzes data, and identifies trends.
Prepares or generates reports and makes recommendations for changes in policies and procedures to improve operations, provide more responsive service, and optimize resource use.
Performs tasks associated with the coordination or implementation of special projects for the department.
Participates in the planning, design, and evaluation of projects, assisting in defining project scope and recommending resource allocation.
Provides research and analytical assistance to department managers for strategic and long-range planning.
Participates in planning efforts at the local and regional level.
Researches pending legislation or other developments at the state and federal level that may impact the department.
Performs financial reviews and analyses for the department, compiling and evaluating operational data and cost histories.
Monitors and reviews billing activities, expenditures, and financial reports.
Conducts detailed cost analysis and makes recommendations to improve cost and operational effectiveness.
Participates in budget development.
Responds to complaints and questions related to County or department operations, activities, or other issues.
Provides information, researches problems, and initiates problem resolution.
Participates in various meetings, functions, and events as appropriate.
Keeps the director or assigned supervisor apprised of all activities and may submit periodic reports.
Monitors multiple information streams, including police radio channels, CAD, social media, news outlets, and camera networks.
Reviews automated alerts from technologies such as FLOCK license plate readers, RMS queries, and other databases.
Provides real-time intelligence and situational awareness to first responders during in-progress incidents.
Identifies emerging public safety concerns.
Assists investigative units by reviewing video, images, and database information.
Maintains communication with other local, regional, and national Real Time Crime Centers.
Documents all significant activities and information disseminated during each shift.