Management Analyst (Action Officer) Support

ECS Tech Inc • Bethesda, MD

3h

About The Position

ECS Everforth is seeking a highly organized and analytical Management Analyst (Action Officer) to provide operational, administrative, and project coordination support to federal leadership within the Extramural Division supporting the National Institute of Health. This role will support division leadership through assignment tracking, workflow coordination, stakeholder engagement, briefing preparation, operational analysis, meeting coordination, and administrative process improvement initiatives. The ideal candidate is proactive, detail-oriented, and capable of managing multiple priorities in a fast-paced federal environment. All support provided is advisory and administrative in nature and does not include inherently governmental functions. Federal staff retain all final decision-making authority.

Requirements

• Bachelor’s degree in Business Administration, Public Administration, Management, Communications, or related field.
• High School Diploma plus three (3) years of specialized experience may substitute for a bachelor’s degree.
• Minimum three (3) years of related professional experience supporting federal operations, administrative management, project coordination, or executive support environments.
• Ability to obtain and maintain NIH badge/access credentials.
• Must be eligible to work in a federal contractor support environment.
• Strong analytical, organizational, and time management capabilities.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and deadlines independently.
• Experience supporting executive-level stakeholders.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams)
• Proficiency with SharePoint
• Proficiency with Tracking and reporting tools
• Proficiency with Data management systems

Responsibilities

• Maintain and manage tracking systems for branch assignments, delegated actions, milestones, and deliverables.
• Develop status reports and provide updates to federal leadership.
• Coordinate follow-up activities to ensure timely completion of tasks and action items.
• Assist leadership in assessing incoming assignments and preparing analytical summaries to support prioritization.
• Support operational planning and workload sequencing activities.
• Identify workflow bottlenecks and recommend process improvements.
• Assist with risk assessments and contingency planning activities.
• Review and recommend improvements to standard operating procedures (SOPs).
• Support quality assurance and operational efficiency initiatives.
• Serve as a coordination liaison for internal and external stakeholders.
• Draft meeting summaries, action trackers, and executive communications.
• Support leadership engagement activities and branch communications.
• Coordinate meetings, workshops, and leadership engagements.
• Prepare agendas, logistics, attendee coordination, and follow-up documentation.
• Collect and analyze operational and performance data.
• Prepare dashboards, analytical reports, and executive summaries.
• Assist leadership with reporting metrics and operational visibility.
• Compile policy reference materials and supporting documentation.
• Support policy review and communication efforts.
• Assist with onboarding and training coordination.
• Maintain records, correspondence, document repositories, and version control.
• Support records management and administrative documentation activities.
• Assist with financial tracking summaries and budget support activities.
• Draft presentations, briefing materials, memoranda, and correspondence for federal leadership review.
• Coordinate review and approval workflows for executive materials.
• Support short-term operational initiatives and special assignments as directed by branch leadership.

Benefits

• General Description of Benefits [https://ecstech.com/careers/benefits]

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level