Managed Services Engineer

Schneider Electric•UNAVAILABLE, UNAVAILABLE

2d•Remote

About The Position

Using your understanding of the energy management and power solutions domains, your responsibilities for this position include: Support of hardware and software used in monitoring of electrical power distribution. Manage systems daily to ensure effective operation and availability to the customer. Provide second and third level technical and management support to key customer(s). Ensure integrity of the data, implementation, and infrastructure. Proactively achieve superior system performance. Provide engineering services for data integration and software configuration for power monitoring. Analyze energy and power data for patterns and anomalies. Work with sales team to manage customer relationship and to deliver optimal value.

Requirements

Degree in Engineering / Computer Science preferred
Experience with systems Integration and automation
Detail oriented with strong problem solving and troubleshooting skills
Excellent interpersonal and relationship building skills
Excellent verbal and written skills
Self-motivated, and results driven with ability manage time, prioritize tasks, and track costs
Team oriented with demonstrated ability to work effectively in group and matrix settings
Work remotely, actively collaborating with team members and engaging with customers to ensure seamless communication and high productivity in a fast-paced environment
Strong working knowledge of Energy performance monitoring systems (software and hardware), such as: EPO - EcoStruxure Power Operations, PSO - Power System Operations, PME - Power Monitoring Expert, PSE - Power SCADA Expert, Aveva System Platform (Wonderware), Ignition
Strong working knowledge of Networking technologies, including: firewalls, virtual private networks, industrial data communications (such as Modbus, OPC-UA, and ION)
Strong working knowledge of Application platforms and deployment: Windows administration and security, SQL Server deployment, maintenance, and scripting, Cloud computing, Microsoft IIS, n-Tier application deployment, Web and database script programming
Strong working knowledge of Business Productivity Software, Especially: Microsoft Office Suite

Nice To Haves

Power Automate, Power Apps, and Power BI.
Salesforce CRM

Responsibilities

Support of hardware and software used in monitoring of electrical power distribution
Manage systems daily to ensure effective operation and availability to the customer
Provide second and third level technical and management support to key customer(s)
Ensure integrity of the data, implementation, and infrastructure
Proactively achieve superior system performance
Provide engineering services for data integration and software configuration for power monitoring
Analyze energy and power data for patterns and anomalies
Work with sales team to manage customer relationship and to deliver optimal value