Make Ready

RPM Living•Houston, TX
•Onsite

About The Position

The Make Ready is responsible for efficiently and promptly preparing vacant apartment units for re-leasing by completing unit turns while meeting established quality standards. The role follows make-ready checklists to perform repairs and improvements, maintain supplies and equipment, and support the property's curb appeal. The employee also follows safety and risk-management requirements and provides respectful, timely service to residents and others. The position is based on site, primarily indoors, with some outdoor work and possible exposure to the elements. Work may involve confined spaces, heights, and potentially hazardous areas. A flexible schedule is required, with weekday, night, and weekend hours, including Saturdays and Sundays, as needed to meet business needs. Physical activities may include walking, standing, climbing stairs or ladders, pushing or pulling items, reaching overhead, bending, stooping, kneeling, using hand dexterity, and occasionally lifting or carrying up to 25 pounds. The role requires using a computer and office equipment and being able to see and hear adequately to perform inspections and communicate.

Requirements

  • High school diploma or equivalent.
  • General knowledge of a variety of skilled trades, including construction and installation, repair and maintenance, drywall, basic carpentry, and make-ready work.
  • Ability to work efficiently and meet deadlines.
  • Good organizational skills and attention to detail.
  • Ability to meet the position's physical requirements, including walking, standing, climbing stairs or ladders, and occasionally lifting or carrying items weighing up to 25 pounds.
  • Ability to operate a computer, keyboard, mouse, and other office equipment.
  • Ability to see to perform inspections and read computer screens, and to hear and understand verbal communications in person and over the phone or computer.
  • A flexible schedule that can include weekdays, nights, and weekends, including Saturdays and Sundays, as needed.
  • Successful completion of a background check as required by applicable local, state, and federal requirements.

Nice To Haves

  • At least 1 year of experience in maintenance or a related field.
  • HVAC experience.
  • A valid driver’s license.

Responsibilities

  • Follow the make-ready checklist to complete necessary repairs and improvements to apartment homes before resident move-in, as directed by a supervisor or manager.
  • Inspect sheetrock and make repairs; caulk and seal windows, sink areas, toilets, bathtubs, and showers; and perform touch-up painting.
  • Maintain an inventory of supplies and equipment needed for make-ready tasks.
  • Control expenses by repairing rather than replacing parts and avoiding waste of supplies.
  • Help maintain property curb appeal by picking up trash, pressure-washing, performing general cleaning, and painting as needed.
  • Comply with safety and risk-management policies, participate in safety meetings and OSHA training, follow applicable safety requirements, and promptly and accurately report accidents and incidents.
  • Provide a high level of customer service by treating residents and others respectfully and completing assigned work efficiently and urgently.
  • Perform other duties as assigned.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage available for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and multiple Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounted perks, including Costco membership, movie tickets, health and wellness, entertainment, and travel discounts.
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