Major Account Manager

Clarivate

3d•Remote

About The Position

Clarivate is seeking a Market Access - Strategic Account Manager to drive growth across our industry‑leading Market Access solutions. In this highly visible role, you will partner with senior commercial and market access leaders at top pharma and biopharma organizations, delivering strategic insights, advisory-led solutions, and measurable business impact. This is a unique opportunity to shape customer strategy, influence revenue growth, and collaborate across a global, high‑performing commercial organization. The Market Access Strategic Account Manager is responsible for positioning and selling Clarivate’s Market Access Products and Solutions within high‑value, strategically important customers. This role focuses on developing senior‑level customer relationships, executing comprehensive account strategies, and driving exceptional levels of customer satisfaction and retention. You will lead complex, solution‑based sales initiatives, support and guide the broader account management team, and work cross‑functionally to drive significant and sustainable revenue growth. You will join the Market Access Solutions Team, a highly collaborative group of 10 professionals, reporting to the Vice President of Sales, Commercial Business Unit.

Requirements

Bachelor’s degree or equivalent professional experience
10+ years of relevant experience in Market Access, Real‑World Data (RWD), or related commercial analytics within pharmaceutical, biopharmaceutical, or consulting environments
7+ years of sales and customer‑facing experience, including solution‑selling, strategic account planning, and long‑term customer engagement
Strong verbal, written, and presentation skills, with experience communicating value propositions to C‑suite and VP‑level audiences

Nice To Haves

Experience in value‑based selling and advisory‑led engagements
Familiarity with Clarivate’s Market Access data, software, and services—or comparable industry solutions and tools
Deep understanding of Market Access challenges across coverage, reimbursement, pricing, policy, and payer dynamics
Demonstrated success selling complex, data‑driven or advisory solutions to enterprise‑level healthcare or life sciences customers
Proven ability to engage senior and executive‑level stakeholders in consultative, insight‑driven discussions

Responsibilities

Drive achievement of ambitious sales targets by developing and executing strategic account and territory plans
Proactively identify, qualify, and advance high‑value opportunities for new sales, upsell, and cross‑sell within existing and prospective customers
Develop and maintain accurate sales forecasts, revenue projections, and strategic insights for senior leadership
Create and execute comprehensive Account Plans in collaboration with account managers and cross‑functional partners
Build and sustain trusted, senior‑level relationships with key decision‑makers and influencers at customer organizations
Lead complex sales cycles end‑to‑end, from opportunity discovery and solution development through negotiation, contracting, and close
Deeply understand customer business objectives and Market Access challenges, positioning Clarivate solutions as differentiated, high‑value answers
Deliver long‑term customer value by ensuring strong adoption, satisfaction, and retention of Clarivate Market Access solutions
Share strategic insights across teams to improve sales effectiveness, product alignment, and customer outcomes
Support and mentor members of the account management team, fostering a high‑performance and collaborative culture
Analyze market trends, customer feedback, and competitive dynamics to inform strategic recommendations
Identify and engage new buyer personas and high‑potential roles within existing accounts to expand footprint
Consistently meet or exceed activity metrics (meetings, pipeline coverage, and engagement targets) established by Sales Management