Maitre 'D

Corner Table Restaurants•New York, NY

About The Position

The Maitre 'D at THE SMITH delivers a polished, professional, and welcoming first impression while managing the flow of guests through the dining room. The role oversees waitlists, reservations, table assignments, and rotations to support accurate wait estimates, efficient service, and guest satisfaction. It also involves communicating real-time door-management updates to restaurant leadership and assisting with daily dining room operations. THE SMITH is part of Corner Table Restaurants, whose stated purpose is to make people happy through food, hospitality, and a positive, supportive workplace culture. The restaurant serves bistro classics, seasonal fare, and craft cocktails, and works with local farmers and purveyors. Corner Table Restaurants states that it aims to create a consciously inclusive, psychologically and physically safe workplace where team members and guests are heard, valued, respected, and able to thrive. It is an Equal Opportunity Employer.

Requirements

Two years of experience in a high-volume, full-service restaurant.
Prior experience as a lead host or maître d’.
Demonstrated honesty and integrity.
Confidence and attention to detail.
Teamwork and excellent communication skills.
Enjoyment of making people happy and ability to have fun while working.
Passion for the hospitality industry.
Strong interpersonal and guest-service skills.
Excellent communication and conflict-resolution abilities.
Strong organization and attention to detail.
Ability to multitask and make quick decisions in a fast-paced environment.
Strong understanding of dining room operations and service flow.

Responsibilities

Deliver a polished, professional, and welcoming first impression.
Manage waitlists and reservations to ensure accurate quoting and set guest expectations.
Optimize table assignments based on pacing, server sections, and turn times.
Communicate real-time door-management updates to restaurant leadership.
Assist with daily dining room operations, including seating arrangements, reservations, and table turnover.
Monitor and manage table rotations to optimize seating capacity and minimize wait times.

Benefits

Competitive hourly rate of pay.
Bonus opportunity.
Comprehensive benefits plan, including medical, dental, vision, and life insurance.
401(k) with company match.
Employee Assistance Program.
Gym discounts.
Commuter benefits.
Referral bonus program.
Generous paid time off.
Collaborative, high-performing environment with a team that takes pride in its work.