Maintenance Training Supervisor

The Michaels Organization•Fort Moore, GA

About The Position

The Maintenance Training Supervisor directs and oversees assigned personnel and reports to the Facilities Director. The role ensures projects are completed within established timelines and budgets, oversees project administration and quality control, and creates and maintains training schedules and curricula for Maintenance Technicians. Depending on the site, the supervisor may schedule maintenance and manage company vehicle tags, registration, insurance, and service records. The role also assists the Facilities Director and Community Director with Monthly Consumption reports and supports employee onboarding, termination, advancement recommendations, salary-change recommendations, counseling, and disciplinary action. The supervisor follows company personnel directives and performs other duties assigned by the Facilities Director.

Requirements

  • At least 5 years of general maintenance or construction experience.
  • At least 1 year of supervisory experience.
  • Strong administrative background.
  • Proven knowledge and application of codes, laws, and regulations for the assigned site location.
  • High school diploma at minimum.
  • All specific certifications required by law.
  • Successfully complete all required courses, classes, and training provided by MMM.
  • Ability to work in a fast-paced, customer-service-oriented environment.
  • Ability to perform duties under pressure and meet deadlines in a timely manner.
  • Ability to prioritize and manage daily workload to ensure successful completion.
  • Problem-solving skills and ability to analyze and resolve problems.
  • Ability to interact professionally and pleasantly with coworkers, supervisors, vendors, residents, and the public.
  • Strong customer-service and interpersonal skills.
  • Strong organizational and time-management skills.
  • Strong computer skills, including Microsoft Office Suite and property-management software, and ability to communicate by email daily.
  • Professional, positive, and enthusiastic attitude.
  • Ability to multitask and maintain flexibility and creativity in varied situations.
  • Ability to set and meet goals and consistently meet deadlines.
  • Ability to maintain confidentiality.
  • Exceptional written and verbal communication skills.
  • Ability to work non-standard hours, including evenings, weekends, and holidays, if required for emergencies, on-call duties, or scheduled shifts.
  • Overtime may be required.

Nice To Haves

  • HVAC certification.
  • College, community college, or trade school certification.

Responsibilities

  • Create and maintain spreadsheets for each assigned project.
  • Order and track materials needed for each project.
  • Track project budgets and process WTN’s and contractor invoices in Spend Management as needed.
  • Perform quality-control inspections on contractor work and upload before-and-after photos to the company’s shared Google Drive.
  • Create and maintain a training schedule for Maintenance Technicians.
  • Lead maintenance training sessions as the senior instructor.
  • Maintain a monthly list of technicians on the Classes Needed & Completed spreadsheet.
  • Create and maintain site-specific training curricula based on technicians’ training needs, using the basic curriculum as a starting point.
  • Complete Grade Sheets and upload them to the company’s shared Google Drive.
  • Schedule outside CPO, EPA, and OSHA training for Maintenance Technicians as needed.
  • Complete monthly supervisor vehicle inspections for each vehicle assigned to an employee under the supervisor’s supervision.
  • Depending on the site, upload project information to the Asset Preservation Log.
  • Complete quarterly inspections as assigned by the Facilities Director.
  • Depending on the site, schedule company vehicle service, maintain the vehicle service log, and update vehicle registration and insurance records on the company’s shared Google Drive.
  • Communicate project, staff-training, financial, safety, appearance, and inspection status and results to the Facilities Director with appropriate detail.
  • Support employee onboarding and termination in accordance with company policies and procedures.
  • Recommend advancement and salary changes for directly supervised employees, counsel staff, and take appropriate disciplinary action when warranted.
  • Perform other responsibilities as assigned by the Facilities Director.

Benefits

  • Competitive wage.
  • Comprehensive benefits package, including medical, dental, vision, and prescription coverage.
  • Generous paid time off.
  • 401(k) plan with company match.
  • Children may apply for the Michaels Employee Scholarship Program.
  • Professional development opportunities.
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