Maintenance Trainer

NATIONAL COMMUNITY RENAISSANCE•Rancho Cucamonga, CA

1d•$35 - $38•Onsite

About The Position

The Maintenance Trainer supports the learning, development, and continued growth of new and current maintenance employees. Working under the direction of the Vice President of Learning & Development and in collaboration with the Director of CORE Academy in Hope through Housing Foundation, the trainer provides hands-on technical instruction, coaching, and developmental support to strengthen employee skills, confidence, job readiness, and performance. The position facilitates maintenance training for New Hire Orientation and the CORE Academy Program. It assesses technical skills and development needs, supports the design and continuous improvement of training programs, and helps employees apply what they learn on the job. The Maintenance Trainer serves as a technical subject matter expert, coach, mentor, and learning partner committed to helping local community members and National CORE employees grow and succeed.

Requirements

Minimum of five years of experience in residential maintenance or equivalent related experience.
High school diploma or equivalent.
Strong residential maintenance knowledge and hands-on technical experience.
Ability to facilitate technical training for individuals and groups with varying experience levels.
Ability to explain technical concepts and procedures in clear, practical, easy-to-understand terms.
Strong verbal, written, and interpersonal communication skills.
Ability to provide clear, constructive, and respectful feedback.
Strong organization, documentation, and follow-through skills.
Ability to work independently and collaborate effectively with Learning & Development, maintenance leadership, and other departments.
Proficiency with Microsoft Outlook, including email and calendar functions.
Understanding of organizational goals, workplace professionalism, and customer-service standards.
Ability to operate a computer and standard office equipment.
Frequent walking and standing for classroom and hands-on training activities.
Ability to lift and move equipment weighing up to 25 pounds.
Ability to safely demonstrate maintenance-related equipment, tools, and procedures as required for training.
Periodic travel and driving may be required to support training activities at various locations.

Nice To Haves

Prior experience training, coaching, mentoring, or developing employees.
Experience facilitating hands-on technical training or adult-learning programs.
Passion for teaching and developing others, with a coaching and mentoring mindset.
Patience, approachability, strong interpersonal skills, and the ability to adapt to different backgrounds, experience levels, and learning styles.
Ability to facilitate engaging, participatory group learning and provide specific, encouraging feedback.
Growth mindset, service-oriented outlook, and commitment to employee and career development.
Collaboration skills and ability to model professionalism, accountability, sound judgment, and safety awareness.

Responsibilities

Conduct New Hire Orientation and position-specific training for newly hired Maintenance Technician employees.
Lead maintenance training sessions for local community members enrolled in the CORE Academy certificate program, approximately 4–6 times per year.
Provide engaging group and individual instruction using adult-learning and hands-on training strategies.
Assess maintenance employees’ technical skills, training needs, and development opportunities.
Develop and design an annual maintenance training series that supports evolving team needs and organizational priorities.
Administer, monitor, and continuously improve the Shadow Checklist training tool for new maintenance employees.
Track and document employee participation and progress in required training programs, and communicate concerns, gaps, or additional development needs to appropriate leadership.
Evaluate employee competency, comprehension, and readiness to perform assigned responsibilities independently.
Maintain accurate attendance, completion, and training records.
Create an inclusive, supportive learning environment that encourages questions, participation, hands-on practice, and adult learning.
Prepare and deliver required training documentation, reports, assessments, and other records.
Support Learning & Development training and initiatives as needed.
Work individually with employees to reinforce hands-on learning, verify comprehension, build confidence, and provide coaching when needed.
Provide constructive, actionable feedback to strengthen technical skills and job performance.
Serve as a resource and mentor to maintenance employees and CORE Academy participants seeking technical knowledge, professional development, or career growth.
Maintain training center equipment, tools, materials, and designated classroom and hands-on learning spaces.
Partner with maintenance and Hope through Housing leadership, supervisors, and Learning & Development to identify emerging training needs and improvement opportunities.
Attend required staff development meetings, train-the-trainer opportunities, and organizational training programs.
Maintain current knowledge of relevant maintenance practices, equipment, safety expectations, and training methods.
Perform other job-related duties as assigned.