Maintenance Technician - Weston Ranch

Gallery Residential•Madison, AL

10d•Onsite

About The Position

The Maintenance Technician performs technical and mechanical work to ensure the property’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role completes resident service requests, routine property upkeep, and apartment make-ready work in accordance with company policies, procedures, safety standards, and code requirements. It requires reliable on-site attendance, resident-facing customer service, accurate documentation, and coordination with management, vendors, contractors, and the service team. The position has no supervisory responsibilities. The role is scheduled for 40 hours in a regular work week. Work hours vary by location, and technicians must be able to work a flexible schedule that includes on-call coverage during evenings, weekends, and holidays. Work takes place inside and outside throughout the property, including amenities, with exposure to weather and other potentially unpleasant or hazardous outdoor conditions. Routine travel may be required to assist other properties or attend training and business meetings.

Requirements

Employment history demonstrating knowledge and skills for the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
EPA Type I and II or Universal certification for refrigerant recycling.
Certifications required by applicable state and local jurisdictions.
Current valid driver's license.
Ability to read, write, and communicate effectively in a support capacity and answer questions about department operating policies.
Basic mathematical skills, including addition, subtraction, multiplication, and division with numbers, decimals, and fractions.
Ability to apply logical thinking and common sense to identify and correct problems and follow written, oral, or diagrammatic instructions.
Proficiency with internet, word-processing, spreadsheet, and database-management programs.
Ability to meet attendance and punctuality expectations and the physical demands of the position.
Ability to work in a stressful environment and interact peacefully with coworkers and residents.
Ability to work indoors and outdoors in all weather conditions and access all interior and exterior areas of the property and amenities.
Ability to walk extended distances, navigate stairs to multiple levels daily, and operate golf carts at properties where they are used.
Ability to push, pull, lift, carry, or maneuver up to 50 pounds independently and up to 150 pounds with assistance.
Vision abilities including close, distance, and color vision, peripheral vision, depth perception, and the ability to adjust focus.
High school diploma or GED is preferred.

Nice To Haves

High school diploma or GED.
Property management system experience.

Responsibilities

Complete resident-requested work orders, generally within 24 to 48 hours, by diagnosing issues and making repairs in accordance with policies, safety standards, and applicable code requirements.
Maintain reliable and punctual physical attendance at the designated worksite.
Prepare vacant apartments for leasing and move-in by conducting pre-move-out inspections, creating punch lists, scheduling vendors or contractors, obtaining supplies, completing maintenance work, and inspecting completed work.
Track materials and supplies used, return unused items to their designated locations, and notify the maintenance supervisor when reordering is needed.
Complete service-request documentation and other paperwork accurately and on time.
Maintain grounds, common areas, and amenities, including picking up debris, pressure-washing breezeways and pool areas, general cleaning, and painting curbs and signage as needed.
Support cost-control efforts by repairing parts when practical, avoiding waste, and using tools and equipment correctly.
Periodically inspect contractors’ and vendors’ work to verify quality, materials, services, scope, and specifications.
Follow safety and risk-management policies; participate in safety meetings and required training, and promptly and accurately report accidents and incidents.
Provide respectful customer service to residents and others, answer questions, respond sensitively to complaints, and complete work orders efficiently and urgently.
Assist with routine and periodic property inspections to identify safety and risk concerns, maintain the property, and communicate physical needs to management.
Participate in company and community activities, including industry associations and groups, to support community engagement, professional development, and company goals.
Work a flexible schedule, including on-call coverage during evenings, weekends, and holidays, and perform essential job functions without accompaniment.
Travel as needed to assist properties or attend training classes and business meetings.