Maintenance Technician - Marquis at Parkside

CWS Apartment Homes•Austin, TX
•Onsite

About The Position

The Maintenance Technician’s primary responsibility is to enhance the integrity of the community while maintaining exceptional customer service. This role helps keep the community operating smoothly and according to safety standards, with frequent interaction with customers, residents, and guests. The technician is expected to prioritize safety and demonstrate CWS’s core values in daily work. Work is performed throughout residential apartment communities, including occupied units, vacant apartments, exterior grounds, and maintenance areas. The role regularly involves exposure to varying temperatures, noise, dust, fumes, chemicals, power tools, moving mechanical equipment, and weather conditions. It requires frequent walking, standing, bending, kneeling, crouching, climbing ladders, and working in confined or elevated spaces, as well as regularly handling tools, appliances, equipment, and supplies weighing up to 50 pounds. The job description notes that its listed duties are not comprehensive and describes the general nature and level of work.

Requirements

  • High school diploma or GED (preferred).
  • Minimum of 1 year of previous experience in apartment maintenance or a trade requiring basic knowledge of electricity, plumbing, carpentry, painting, and HVAC (preferred).
  • Applicable certifications, including but not limited to EPA, HVAC I & II, and CPO (required).
  • Valid driver’s license and current automobile insurance (required).
  • Own a basic set of hand tools (required).
  • Able to read service requests and schedules and regularly converse in English with team members, residents, and vendors.
  • Basic computer skills.
  • Able to adhere to set and variable work schedules, including weekends and emergencies as required.
  • Able to adhere to company policies, procedures, and practices.
  • Able to establish and maintain effective working relationships.
  • Able to maintain a professional and ethical atmosphere.
  • Able to perform work responsibilities at locations other than the home property.
  • Able to travel within major metropolitan areas and potentially attend company functions in other cities.
  • Able to respond to emergency calls outside normal business hours.

Nice To Haves

  • High school diploma or GED.
  • At least 1 year of apartment maintenance or relevant trade experience involving basic electricity, plumbing, carpentry, painting, and HVAC knowledge.

Responsibilities

  • Prepare make-ready apartments.
  • Complete service requests.
  • Perform common area maintenance.
  • Maintain inventory and shop organization.
  • Participate in the preventative maintenance program.
  • Participate in resident satisfaction programs.
  • Communicate with customers, residents, investors, vendors, leadership, and CWS team members.
  • Participate in the CWS Risk Management and Safety Programs.
  • Prioritize the health, well-being, and safety of team members, residents, contractors, and oneself in business activities.
  • Demonstrate CWS core values and maintain a high level of customer service.

Benefits

  • 50% apartment rental discount for onsite team members and 20% rental discount for all other employees.
  • Multiple medical, dental, and vision plan options.
  • Company-paid life and disability insurance.
  • Paid parental leave.
  • 401(k) with company match.
  • Pet insurance.
  • Tuition reimbursement.
  • Flexible spending and health savings account options.
  • Fitness Bucks program to help cover fitness-related activities, equipment, and wellness purchases.
  • Paid time off.
  • Company holidays, a floating holiday, and a birthday holiday.
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