Assistant Maintenance Director - Marquis at Kingwood
About The Position
The Assistant Maintenance Director combines hands-on maintenance work with customer service and leadership. The role supports the maintenance team, completes service requests and make-ready work, and helps ensure residents are satisfied. The position also contributes to property upkeep, preventative maintenance, resident satisfaction, risk management, and safety programs. Work takes place throughout residential apartment communities in office and field settings, with possible exposure to outdoor weather, maintenance equipment, construction areas, chemicals, noise, dust, and other property-maintenance conditions. The role requires frequent movement around the property and the ability to safely use maintenance tools and equipment.
Requirements
- High school diploma or GED (preferred).
- EPA, HVAC I & II, CPO, and local certifications (required).
- Minimum 1–2 years of previous full-time work experience in apartment maintenance or a trade requiring basic knowledge of electricity, plumbing, carpentry, painting, and HVAC (required).
- Valid driver’s license and current automobile insurance (required).
- Own a basic set of hand tools (required).
- Able to read service requests and schedules and regularly converse in English with team members, residents, and vendors.
- Basic computer skills.
- Able to adhere to set and variable work schedules, including weekends and emergencies as required.
- Able to adhere to company policies, procedures, and practices.
- Able to establish and maintain effective working relationships.
- Able to maintain a professional and ethical atmosphere.
- Possess supervisory or managerial skills.
- Able to perform work responsibilities at locations other than the home property.
- Able to travel within major metropolitan areas and attend company functions in other cities when required.
- Able to respond to emergency calls outside normal business hours.
- Able to safely operate maintenance tools and equipment.
- Able to perform frequent walking, including climbing stairs, and to stand, bend, kneel, reach, climb ladders, and lift or move materials and equipment up to 50 pounds.
- Able to work indoors and outdoors in varying environmental conditions.
Nice To Haves
- Yardi software experience.
- Apartment maintenance experience.
Responsibilities
- Assist with leading the maintenance team.
- Prepare make-ready apartments.
- Complete service requests.
- Maintain inventory and shop organization.
- Perform common-area maintenance.
- Participate in the preventative maintenance program.
- Participate in resident satisfaction programs.
- Communicate with customers, residents, investors, vendors, leadership, and CWS team members.
- Participate in the CWS Risk Management Program and Safety Programs.
- Make safety a top priority and keep the health, well-being, and safety of team members, residents, contractors, and yourself foremost in business activities.
- Demonstrate CWS core values and set an example for the team.
Benefits
- 50% apartment rental discount for onsite team members and 20% rental discount for other employees.
- Multiple medical, dental, and vision plan options.
- Company-paid life and disability insurance.
- Paid parental leave.
- 401(k) with company match.
- Pet insurance.
- Tuition reimbursement.
- Flexible spending and health savings account options.
- Fitness Bucks program to help cover fitness-related activities, equipment, and wellness purchases.
- Paid time off.
- Company holidays, a floating holiday, and a birthday holiday.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
