Assistant Maintenance Director - Marquis at Kingwood

CWS Apartment Homes • Houston, TX

5d • Onsite

About The Position

The Assistant Maintenance Director combines hands-on maintenance work with customer service and leadership. The role assists in leading the maintenance team and uses maintenance, construction, or general labor experience to handle property maintenance tasks while ensuring residents are satisfied. The employee is expected to demonstrate CWS values, prioritize the health, well-being, and safety of team members, residents, contractors, and themselves, and follow company policies and programs. Work takes place throughout residential apartment communities in office and field settings, with possible exposure to outdoor weather, maintenance equipment, construction areas, chemicals, noise, dust, and other conditions associated with property maintenance.

Requirements

• EPA, HVAC I & II, CPO, and local certifications are required.
• At least 1–2 years of previous full-time work experience in apartment maintenance or a trade requiring basic knowledge of electricity, plumbing, carpentry, painting, and HVAC.
• A valid driver’s license and current automobile insurance are required.
• A basic set of hand tools is required.
• Ability to read service requests and schedules and regularly converse in English with team members, residents, and vendors.
• Basic computer skills.
• Ability to adhere to a set and variable work schedule, including weekends and emergencies as required.
• Ability to follow company policies, procedures, and practices.
• Ability to establish and maintain effective working relationships and a professional, ethical atmosphere.
• Supervisory and managerial skills.
• Ability to perform work responsibilities at locations other than the home property and travel within major metropolitan areas; attendance at company functions in other cities may be required.
• Ability to respond to emergency calls outside normal business hours.
• Ability to safely operate maintenance tools and equipment.
• Ability to meet the physical demands of frequent property walks, stair climbing, standing, bending, kneeling, reaching, ladder climbing, and lifting or moving materials and equipment up to 50 pounds.
• Ability to work indoors and outdoors in varying environmental conditions.

Nice To Haves

• High school diploma or GED.
• Yardi software experience.
• Apartment maintenance experience.

Responsibilities

• Assist with leading the maintenance team.
• Prepare make-ready apartments.
• Complete service requests.
• Maintain inventory and organize the shop.
• Perform common-area maintenance.
• Participate in the preventative maintenance program.
• Participate in resident satisfaction programs.
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members.
• Participate in the CWS Risk Management Program and Safety Programs.
• Prioritize the health, well-being, and safety of team members, residents, contractors, and oneself in business activities.
• Respond to emergency calls outside normal business hours as required.
• Perform work responsibilities at locations other than the home property and travel within major metropolitan areas or to company functions in other cities as required.

Benefits

• 50% apartment rental discount for onsite team members and 20% rental discount for other employees.
• Multiple medical, dental, and vision plan options.
• Company-paid life and disability insurance.
• Paid parental leave.
• 401(k) with company match.
• Pet insurance.
• Tuition reimbursement.
• Flexible spending and health savings account options.
• Fitness Bucks program for fitness-related activities, equipment, and wellness purchases.
• Paid time off.
• Company holidays, a floating holiday, and a birthday holiday.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED