Crest

Camden•Morrisville, NC

15h

About The Position

The Maintenance Technician is responsible for community maintenance service requests and takes a customer-focused, team-oriented approach to maintaining the community. Duties may include make-readies, groundskeeping, pool maintenance, and preventative maintenance. The role requires providing excellent customer service and anticipating residents’ and guests’ needs to create exceptional experiences. The position involves completing repairs and replacements in vacant apartments, maintaining community equipment and appearance, performing electrical and plumbing work as needed, and accurately recording service requests, preventative maintenance, and make-ready work in Onesite. The technician may also assist with housekeeping, apartment inspections, notice distribution, and other community tasks. The job may involve a varied schedule, including weekends and holidays, and a rotating on-call schedule.

Requirements

Six months of maintenance experience; apartment-industry experience is preferred.
Demonstrated knowledge of technical skills related to apartment maintenance.
Ability to perform tile work, carpentry repairs, and all aspects of the make-ready process.
Ability to troubleshoot and repair HVAC, plumbing, electrical, and other community systems.
Dependable transportation to and from work.
Ability to accommodate a rotating on-call schedule.
A valid driver's license is required for employees working at communities that use Low Speed Vehicles.
Ability to work a varied schedule, including weekends and holidays as required.
Ability to read and write English at an intermediate level to read diagrams, meters, and instructions.
Ability to complete tasks while wearing appropriate safety equipment.
Ability to perform the physical activities described, including lifting or carrying materials and equipment up to 50 pounds, climbing ladders or stairs, and walking on rooftops.
Ability to operate small-motorized equipment requiring manual dexterity.
Normal hearing, vision, color discrimination, and depth perception for proper operation of machines and equipment.
Ability to apply common-sense understanding to carry out instructions and plans and to handle standardized situations.
Excellent interpersonal skills and ability to interact with the public.
Attendance and punctuality are essential.

Nice To Haves

High School Diploma.
Certification from an accredited trade school.
EPA Type I, Type II, or Universal certification.

Responsibilities

Respond to and complete service requests in a timely manner.
Coordinate with the maintenance supervisor and team to prioritize daily tasks.
Provide excellent customer service when interacting with residents, guests, and vendors.
Identify safety issues, hazardous conditions, and maintenance needs in the community, and correct them or report them to the maintenance supervisor.
Perform preventative maintenance on community equipment.
Prepare vacant apartments for move-in, including necessary repairs and replacements.
Maintain the appearance of the community by replacing lightbulbs, removing trash and litter, painting, and making repairs.
Accurately complete Onesite records for service requests, preventative maintenance, and vacant-apartment make-readies.
Perform electrical and plumbing work as required.
Assist with groundskeeping, pool maintenance, housekeeping, distribution of notices, apartment inspections, and other tasks as needed.