Maintenance Technician - Enclave

Vidalta Residential•Dallas, TX

About The Position

The Maintenance Technician maintains the physical assets of the property management portfolio and ensures apartments and common areas are in excellent working order. The role emphasizes customer service, timely work-order completion, safety, and compliance with property policies. The technician completes make-ready work on vacant apartments within seven days of vacancy and to Vidalta’s expectations. The position involves responding to service requests and performing repairs across plumbing, electrical, HVAC, appliances, carpentry, drywall, locks, windows, doors, and exterior building upkeep. For unit turnovers, the technician inspects the apartment, prepares a punch list, completes repairs and system tests, rekeys locks, and conducts a final walkthrough with the Community Manager or supervisor. The technician also inspects common areas, grounds, and building systems; maintains work records and supplies; and assists with seasonal or emergency duties such as snow removal and landscaping. The role requires professional, courteous communication with residents and property staff. The position requires scheduled on-call availability for after-hours emergencies and the ability to work in varied weather conditions.

Requirements

High school diploma or equivalent.
Minimum of 2–3 years of experience in property maintenance, apartment maintenance, or a related field such as general contracting or facilities maintenance.
Proficiency using hand tools, power tools, and maintenance equipment.
Strong working knowledge of electrical, plumbing, HVAC, and carpentry systems.
Ability to read and interpret technical manuals, schematics, and service requests.
Strong organizational and time-management skills to manage multiple priorities and meet deadlines.
Effective written and verbal communication skills.
Valid driver's license and reliable transportation.
Ability to lift and carry up to 50 pounds, climb ladders, bend, kneel, and walk and stand for extended periods.
Ability to work in all types of weather conditions and safely operate a variety of machinery and equipment.
Availability for scheduled on-call after-hours emergencies.

Nice To Haves

Technical or vocational training.
Certification in HVAC, CPO (Certified Pool Operator), or another specialized trade.
Bilingual English/Spanish ability.

Responsibilities

Respond promptly to service requests and work orders, prioritizing emergency repairs.
Perform routine and complex plumbing repairs, including fixture repair or replacement, drain unclogging, and leak repair.
Troubleshoot and repair minor electrical issues, including switches, outlets, and light fixtures, and replace ballasts.
Perform HVAC preventive maintenance and filter changes, and diagnose and repair minor system issues.
Diagnose and repair common residential appliances, including washers, dryers, refrigerators, and stoves.
Repair drywall and walls, perform paint touch-ups, repair cabinets, and complete other minor carpentry tasks.
Perform lock, window, and door repairs and maintain the building exterior.
Inspect vacant apartments before move-in, document required repairs, replacements, and cleaning, and create a make-ready punch list.
Complete make-ready work, test plumbing, electrical, and HVAC systems, diagnose or repair appliances, and rekey unit locks according to security policy.
Complete vacant-apartment make-ready work within seven days of vacancy and conduct a final walkthrough with the Community Manager or supervisor.
Inspect common areas, grounds, and building systems to proactively address maintenance needs.
Follow safety procedures and guidelines, including OSHA requirements and proper handling of chemicals and tools.
Maintain accurate records of work performed, time spent, materials used, and required follow-up.
Manage and maintain inventory of maintenance supplies, tools, and equipment.
Assist with snow removal, landscaping, and other seasonal or property-related emergency duties as needed.
Interact professionally and courteously with residents, tenants, and property staff.
Communicate work-order status and repair timelines to residents and property management staff.
Represent the property management company with professionalism and integrity.
Be available for scheduled on-call after-hours emergencies.