About The Position

UDR, Inc. and its affiliated companies are hiring a Dual-Site Maintenance Technician to serve Crown Pointe and Hilltop apartment communities in Renton, Washington, which comprise 356 homes. The role focuses on providing first-class service, resolving resident and customer maintenance needs, and supporting customer happiness and resident retention. The technician may handle a range of apartment and community maintenance tasks, including electrical, HVAC, plumbing, carpentry, appliance repair, painting, carpet cleaning, and apartment cleaning. The position also includes rotating on-call responsibility.

Requirements

  • Maintenance experience in the multifamily, hospitality, or a similar industry.
  • Competency in residential plumbing, electrical work, appliance repair, painting, and drywall.
  • Customer service experience.
  • Proficiency with modern technology, especially computers and smartphones.
  • Valid driver’s license.
  • Ability to participate in rotating on-call responsibility.

Nice To Haves

  • Knowledge of and experience with HVAC and carpentry.
  • High school education or equivalent.
  • EPA Type II or Universal certification.

Responsibilities

  • Respond to common-area and resident maintenance requests and repair or restore service within the organization’s quality and time standards.
  • Maintain the appearance and cleanliness of community grounds, amenities, building exteriors, market-ready units, interiors, breezeways, curbs, signage, leasing offices, garbage areas, parking lots, and other buildings and common areas.
  • Immediately report deficiencies and risk-management or safety issues.
  • Ensure apartments are ready for occupancy as directed by the Service Manager.
  • Perform maintenance and repairs as needed, including electrical, HVAC, plumbing, carpentry, appliance repair, carpet cleaning, painting, apartment cleaning, and other equipment or community tasks.
  • Maintain tools, equipment, and workspace in an organized and serviceable condition; request replacements as needed and assist with inventory stocking.
  • Provide superior customer service to internal and external customers.
  • Comply with Company employment policies and procedures and uphold UDR Values while performing job functions.
  • Perform other duties as assigned or necessary.

Benefits

  • Company-matched 401(k) plan.
  • Up to 10 vacation days, 6 sick days, 4 personal days, 2 floating holidays, and company-observed paid holidays.
  • Housing discounts at company communities.
  • Tuition reimbursement.
  • Company-sponsored volunteer and community service days.
  • Company events and annual President's Club recognition for exceptional customer service and operational excellence.
  • Ongoing education opportunities to support employee skill development and career advancement.
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