Maintenance Supervisor - Compass Pointe Apartments

Bedrock Property Management•Pascagoula, MS

About The Position

The Maintenance Supervisor oversees the property’s maintenance process, including ordering supplies, diagnosing and repairing maintenance problems, and performing service requests. The role requires a strong background in HVAC, plumbing, electrical work, and general carpentry, and involves supervising service staff and maintaining the property’s physical condition. The supervisor provides responsive, professional service to residents and coworkers, supports the company’s standards and policies, and helps ensure work orders and vacant turns are completed successfully. Travel may be required up to 10% of the time.

Requirements

Hold an EPA Section 608 Certification or an HVAC Certification; if not currently certified, obtain the required certification within 60 days of employment.
Strong background in HVAC, plumbing, electrical work, and general carpentry.
Ability to diagnose and repair major appliances, HVAC, plumbing, electrical issues where no license is required, general carpentry, pools, roofs, and gutters.
Ability to communicate effectively with residents and coworkers, including in difficult situations.
Ability to use computers and other technological devices to access email and company software.
Ability to respond to issues outside normal work schedule when required.
Ability to travel up to 10% of the time.
Ability to lift and/or move up to 75 pounds occasionally.
Ability to withstand seasonal outdoor cold and heat.

Nice To Haves

OSHA 10 or OSHA 30 Certification.
Certified Pool Operator (CPO) certification.
Plumbing or electrical licenses or certifications, depending on state requirements.

Responsibilities

Supervise service staff workflow and delegate workloads.
Oversee maintenance of the property's physical condition and upkeep.
Provide exemplary customer service to residents, proactively resolving issues and creating a welcoming environment.
Respond to work orders professionally and promptly, and complete service requests correctly.
Order supplies, materials, and tools as needed.
Manage expenditures to meet or exceed budget expectations.
Diagnose and repair major appliances, HVAC systems, plumbing, electrical issues where no license is required, and general carpentry problems.
Handle pool care and roof and gutter repairs.
Address landscaping and snow or ice removal issues.
Use hand and power tools to perform upkeep and remove debris and other objects from the property.
Respond to issues outside the normal work schedule when required.
Use computers and other technology to access email and company software.
Ensure adherence to company policies and procedures and meet service work-order and vacant-turn standards.
Communicate effectively with residents and coworkers, including in difficult situations.
Perform other duties as assigned.
Travel up to 10% of the time.