About The Position

Hilton Garden Inn Lebanon, a Colwen Hotels property, is seeking a dependable, organized, and diligent Maintenance Technician. The position is responsible for repairs, troubleshooting, and preventive maintenance for the hotel’s mechanical, electrical, HVAC, and plumbing systems. The technician also helps resolve guest issues and works in a fast-paced, friendly environment. The role includes general maintenance and repair work, routine building-system maintenance, timely response to work orders, facility upkeep, and assistance with other duties as needed. The technician follows Colwen and brand standards, works with a supervisor on technical projects, and maintains the building exterior in areas not serviced by a contractor. The schedule is a seven-day rotational work schedule that includes nights, weekends, and holidays.

Requirements

  • Previous maintenance or related experience.
  • Strong verbal and written communication skills.
  • Ability to interact with guests in a pleasant and friendly manner.
  • Ability to work with little supervision and maintain a high level of performance.
  • Prioritization and time management skills.
  • Familiarity with common computer software programs.
  • Ability to learn new computer software programs and operate a property management system.
  • Ability to work a seven-day rotational schedule, including nights, weekends, and holidays.

Nice To Haves

  • Hotel experience preferred.
  • Working knowledge of kitchen and refrigeration equipment preferred.
  • Working knowledge of fire protection and life safety systems preferred.

Responsibilities

  • Perform general maintenance and repairs, including plumbing, electrical, heating and cooling, basic carpentry, and building systems.
  • Inspect equipment and machines to identify repair needs.
  • Troubleshoot issues and determine necessary repairs.
  • Plan repair work using blueprints or equipment manuals as needed.
  • Perform general repairs that do not require a specialized technician, such as drywall, painting, doors, locks, and building fixtures.
  • Perform routine maintenance of building systems and preventive maintenance programs in accordance with established standards and guidelines.
  • Adhere to Colwen and brand standards.
  • Work with a supervisor to identify and complete technical projects.
  • Respond to work orders in a timely manner.
  • Clean and assist with upkeep of the facility.
  • Assist with House person and Shuttle Driver duties as needed.
  • Maintain building exterior areas not serviced by a contractor, including snow removal, lawn care, and painting.
  • Perform other related duties as assigned.

Benefits

  • Medical insurance with company-funded HRA
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Supplemental insurance offerings
  • Paid time off programs
  • Employee assistance program
  • 401(k) plan with traditional and Roth options and employer match
  • Hotel discount travel program for associates and family
  • Associate discounts on travel, entertainment, and retail
  • Training and development programs
  • Career advancement opportunities
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