Maintenance Tech

Island Hospitality Management•Mountain View, CA

13d

About The Position

The Maintenance Technician is responsible for inspecting, repairing, and maintaining hotel systems and equipment, with the goal of keeping buildings and common areas in good condition. The role requires attention to detail, practical problem-solving, and the ability to work independently or as part of a team while following health and safety guidelines. Flexible scheduling may be required, and weekly hours vary based on guest occupancy, season, staffing, and other factors; a specific number of hours per week is not guaranteed. The position may involve responding to emergencies on short notice and reporting to the hotel during bad weather to maintain the exterior. Island Hospitality provides a formal training and development program intended to support employee growth and career opportunities.

Requirements

Be a highly motivated team player with strong initiative and a desire for achievement.
Effectively anticipate, prevent, identify, and solve workplace problems.
Work well in stressful situations.
Be readily available and approachable for guests while providing excellent guest service.
Be willing and able to respond to emergency situations on short notice.
Know hotel emergency procedures.
Be able to stand, sit, or walk for extended periods.
Be able to lift and/or move up to 10 pounds regularly and up to 25 pounds frequently.

Responsibilities

Recognize, report, and correct potential safety hazards, and notify supervisors of damages, deficits, and disturbances.
Perform basic plumbing, electrical, HVAC, carpet, and tile floor maintenance and repairs.
Complete painting, minor roof repairs, and other exterior projects.
Repair pool and exercise room equipment when necessary.
Participate in preventative maintenance programs.
Monitor consumable stock levels and replace items when appropriate.
Work with the Chief Engineer and Management team on technical and skilled projects.
Prepare necessary reports for the management team during each shift.
Report to the hotel during bad weather when required to maintain the exterior, including snow shoveling and ice melting.
Respond to emergency situations on short notice and follow hotel emergency procedures.
Complete work orders in a timely manner and provide excellent guest service.

Benefits

Medical, dental, and vision insurance
HSA and FSA plans
Dependent care FSA
Identity theft protection insurance
Commuter benefits for transit and parking
Pet insurance
Paid time off
Payroll incentives for annual wellness exams
Employee Assistance Program
Wellness subscriptions, including access to gyms, financial planning, counseling, and legal services
Paid sick and vacation time
Family leave
401(k) retirement plan with company matching: 100% match up to 3% of salary and an additional 50% match on the next 2% of salary; fully vested upon the first contribution
Incentive-based bonus program
Free hotel room nights and employee discounts within the hotel brand
Discounts for friends and family within the hotel brand
Team member recognition and bonuses
Discounted tickets to theme parks, musicals, movies, and other attractions through Tickets at Work
Career growth through an in-house training program
Referral bonus program